Hotel Savoy Kansas City, Tapestry Collection by Hilton

We expected it’s a new hotel which opened on 2025, however we found that the room is not as new as we expected ?! Even the TV is not working at all since we checked in till checked out ! The reception was saying that there were some issue for all Tv network … and the room is quite dark and the AC is not so well work, even we put it 65’c , but still not feeling so comfortable, the temperature in the lobby is much much better !!

I'm not sure I've had a worse experience with a hotel before... Rooms weren't ready at 4:00 pm check in time, a man - possibly cleaning staff? - barged in our room at 9:00 am. Hardly knocked, never once said "housekeeping." The body wash container was completely empty and a wad of hair that didn't belong to us on the shower floor. Extremely disappointing with our stay to say the least.

Great location. Very cool atmosphere and very artsy. Love the museum style and the artworks. The check-in process was slow and the front-desk staff was a bit unprofessional.

Great museum and eating accommodations.

酒店安靜有特色。savoy酒吧氛圍非常棒

The hotel is beautiful and everyone was nice that worked there. Unfortunately the room we were in would not cool down past 76 degrees. Luckily Jesse was at the front counter and he helped us out.

Me and my wife stayed for our anniversary and we was more than satisfied with the service kieto and his team provided. He was five star, very professional and very helpful. Thank you guys for the great service.

Excellent location. Glorious atmosphere. Parking is easy with there fabulous valet team who stays on top of things,friendly hotel staff. 10 out of 10 recommendation.

Marissa provided exemplary service and was very helpful. She showed great kindness to my disabled wife.