Crystal Kaymakli Hotel & Spa

Que dire de cet hotel sinon que c'est le pire que nous ayons jamais visité ! Chambres complètement défraichies et pas nettoyées à notre arrivée. En groupe avec un guide turc, celui ci a demandé à la réception de refaire le ménage mais rien n'y a fait. Après que nous ayons repassé sur les surfaces des meubles (bureau, chevets, baignoires, plan de travail lavabo, la serviette de bain utilisée était noire de poussière ! Personnel très antipathique, limite grossier, on a l'impression de déranger! Buffet minable que ce soit pour le petit déjeuner ou le dîner. Et la cerise sur le gâteau, nous qui pensions au moins nous rafraichir après une journée de visite... piscine vide ! Pourtant, avec un peu de volonté, l'établissement pourrait être bien mais en fait, cet hotel est devenu le pied à terre des groupes de touristes chinois et ceux ci semblent s'accommoder de ce type de gîte d'étape, alors pourquoi faire des efforts. En conclusion, 2 nuits à oublier au plus vite mais qui resteront dans les annales !!!

Geçtiğimiz günlerde bu harika otelde konaklama fırsatımız oldu ve her şey gerçekten kusursuzdu Odaların temizliği otelin sunduğu olanaklar ve huzur dolu atmosfer bizi büyüledi Ancak en çok memnun kaldığımız nokta personelin güler yüzü ve ilgisiydi Özellikle garson Ahmet Bey’e ayrıca teşekkür etmek istiyorum Kendisi inanılmaz ilgili hızlı ve profesyonel biri Nezaketi ve misafirperverliği sayesinde yemeklerimiz çok daha keyifli hale geldi Böyle bir çalışanınız olduğu için gerçekten çok şanslısınız

Came with a Turkish tour group. This hotel is very DIRTY! Its old, which would be okay, except its also filthy. Floors are completely unswept and not vaccumed. HAIRS from the last guests were found in parts of the bathroom. One of the complimentary shampoos were used! We told staff and they said it gets cleaned daily. They did also apparently send someone up to clean our room again later, but we couldnt tell. Dining room experience was okay, but utensils were also often unclean. Elevator was faulty at the time that we stayed, so we avoided using it. Staff speak basic English, and the receptionist was not the friendliest. Its also very disheartening to see how much more they charge "foreigners" for the rooms compared to locals. I wanted to leave a google review too but they mustve removed that option!