Cozystay Signature Lake Okanagan Resort

We stayed here for a wedding. Our condo was wonderful. no issues with the condo. How ever multiple wedding guests had their Air Bnbs canceled randomly and had to scramble to find a new place to stay. Some did not find one. The resort is terrible. It is very run down. The wedding reception area does not have Air conditioning. it was 40 degrees out and unbearable during the reception. Multiple people got heat stroke. The beach is at the bottom of a huge hill and I mean HUGE hill. Very steep and very hard to climb back up. There is no restaurant besides the Tiki bar on the beach which is only open in the afternoon and is more of a beach party then a restaurant. I would not recommend this place at all. ( I stayed here 10 years ago and it was good, had a restaurant the pools were nice and open all day, there was a shuttle service to get you up and down the hill to the beach. It is not the same at all and we were very disappointed.)

The only reason this isn't rated terrible is the location. Water, beach, marina are all great. Everything else is a complete dumpster fire. Public garbage spilling over so people just throw garbage against the trash cans. Amenities we were looking forward to all closed. No spa, no restaurant, we didn't bring much food so we had nothing to eat other than tiki bar. We definelty got dooped here with false advertising. Essentially not accessories in the kitchen to even cool something if you had something. Seems like there is no maintenence done at this resort. Bathroom had piss on the walls , windows and railings not cleaned for years, every trail overgrown, one pack of coffee provided. Had to ask at front office for more and they would only give one at a time after arguing. Whoever owns this place should be embarrassed. Has potential for world-class resort but is more like a third world place. Feel bad for the weddings taking place. Totally underwhelmed.

View of Okanogan lake is beautiful and The room we stayed in was super modern. A lot of the stuff is rather abandoned or closed. The restaurant was abandoned so the only thing you can eat at this resort is tacos from the tiki bar, and the tiki bar is only open from Thursday to Sunday . The pool is not well-maintained and the spa seems to be permanently closed. If you do end up wanting to go to the pool The stairway to get there seems to be not used for a long time. There used to be hiking trails but they are all overgrown same thing with the stairway to get to the pool and the abandoned restaurant. A lot of the main amenities listed on the website is abandoned or not maintained well and hard to get to. The things that are still open and well-maintained are The tiki bar , Golf course marina, and a small shop. The main building with most of the amenities It’s abandoned, literally the path to get there is overgrown. Besides that it was fun we still got to go to the lake.

Resort is okay but garbage pickup and debris on the beach is terrible. Garbage has been overflowing in “bear proof” bins and I have reported it numerous times. Firstly the resort said that the marina and the privately run bar were responsible but the managers of both were kind enough to call and confirm that it is not their area. Multiple calls and emails to the resort have done nothing in 5 days. Bears were put down previously due to poor garbage control at this resort. We deserve better