DoubleTree by Hilton Antalya-Kemer All-Inclusive Resort

Second time in November at double tree kemer and was just as good as last year. Food choice good and varied, although sometimes towards end of service can be a bit cold. Drinks good and good selection. Make sure to ask for things like Gordon's gin etc otherwise you get local. Staff are great. All work hard and try to look after everyone equally. Sun loungers on the pier get swallowed up very early on IE 7.15am but we did see the customer service patroling these and removing bags where people had been gone for more than one hour! Entertainment is great. Was so nice to sit in the lobby bar on an evening with the piano nand sax or flute. Would highly recommend the place. Clean and tidy, calm and relaxing. Will be returning

not a good experience vi stayed at this hotel oct 22-oct29. the stay was expensove, but we are old and retired and wanted to just relax and give our minds a week of peace. but already on the first day after our arrival, my wife went for a walk to see the fancy hotels facilitioes. at a terrace, she stood with several other guests, and a hotel employee suddenly come to her directly and without any presentation or introduction, asked her if she was a guest at the hotel, taken aback by his impolite approach she said yes, she was. then he asked to see her key card to our room. still upset and humiliated by this confrontation in front of other guests, watching the episode unfold, she serached her purse a nd took out her card and showed it to him. without another word, he went away, leaving everyone watching and one of the guests wondering out loud, what that was about. we had paid a large sum to enjoy a calm vacation, not to be treated as suspected criminals. we went immediately to the reception and asked to see the hotel manager. they said he wasnt there and they didnt know when he wasnt available and didnt knopw when he would be. we went back again later. he had left and would come tomorrow. the next day at 10 am we went down to see him. he hadnt come and they didnt know when and if he would come. we asked his nam and left. a few hours later we went and asked for him. the young man at the reception went away and came back with a large young man in an old t-shirt, not very polite, and said he was the manager. surprised at his demeanor, i asked him if he was the hotel manager. he saiod he was the reception manager. i told him we wanted to talk to the hotel manager. he wasnt there and they didnt know when and i he would come. we could write down what we wanted to talk about, and they would write back on whats app!!! no, we wanted to talk to him. we went back again later, and again the reception guys talked to each other and went top the back, and an old gentleman in casual shirt and pants came out, not presenting himself. i asked him if he was mr alp, hotel manager. he said yes. i told him what had happened. we had expected the manager of such huge and expensive facility would respond, we have made a mistake, we appologise, we will go through our procedure and make sure it doesnt happen again. we would have been satisfied and that would be it. but no, his ego got in the way, he made some contradictory statements, evading an apology, he asked our room no. would look into the matter and get back to us!! i dont know oif he looked into anything, he did not get back to us. not because he was busy. a couple of hour after our talk, we were having a meal in the restaurant, he went around picking up trash. in a person in his position and in a 4-5 star hotel, ego is a heavy burden to carry around. in the week we were there we didnt see any other guests get checked. the checki ng happens at the head of the hotel driveway, by the guard house. checking us on

We had such an amazing time! The food was absolutely delicious and wonderfully varied — the decoration of the food court and the coffee bar were a true experience on their own. ☕🍰 There was always something fun to do, with great activities and entertainment for everyone. The staff were beyond attentive — special thanks to @Sultan, @Epe, guest assistens @Kardelen & @Seren Can and ofcourse all their colleagues who went above and beyond to make our stay truly relaxing. 💛 We really appreciated the daily WhatsApp updates with information about activities, food, and the day’s theme — such a thoughtful touch! And for anyone who loves shopping, there’s a beautiful store just a 20-minute walk from the hotel. Time flies when you’re having fun — and that was definitely true for us. Groet uit Nederland