Akka Alinda Hotel - Premium Ultra All Inclusive

Отдыхали в отеле Akka Alinda с 1 по 10 октября. Это был наш второй визит, и снова остались очень довольны! Отель по-прежнему держит высокий уровень сервиса — вежливый, внимательный и дружелюбный персонал, всегда готов помочь. Еда вкусная и разнообразная, каждый день новые блюда. Территория чистая, ухоженная, атмосфера спокойная и приятная. Большое спасибо всей команде отеля за замечательный отдых! Обязательно вернёмся снова! We stayed at Akka Alinda from October 1st to 10th, and it was our second time at this wonderful hotel. Everything was perfect again — friendly and attentive staff, always willing to help and make your stay comfortable. Food was delicious and varied, with new options every day. The hotel grounds are clean and beautifully maintained, creating a relaxing and pleasant atmosphere. Many thanks to the entire team for their warm hospitality and great service! We’ll definitely be back!

Excellent location, near park for hiking, good connection to sight seeing places, plenty of activities for kids. Super

I had the pleasure of spending the past week at this wonderful property. I'm a frequent guest in Turkey and Turkish hotels, but I've never encountered such a well-run establishment. Perfect cleanliness, extremely helpful staff, an incredible variety of food to choose from, and a beautiful park surrounding the hotel. A wonderful property, well worth your attention! My room was 2405 and stay Oct. 13 - 20 My Name JF

Unsafe beach umbrellas + dismissive response Stayed at AKKA Hotels Alinda (Kemer). Date of incident: 7 September 2025, ~14:00. Location: beach pier area (not the pool). A heavy beach umbrella that was not secured to its pole came loose and fell on me, hitting my head and wrist. I now have a bruise on my wrist; the on-site nurse gave me ibuprofen gel. Many guests witnessed the incident (one family even offered their contact details). What shocked us most was the hotel’s response. Instead of taking real responsibility for an obvious safety failure, management offered an insulting $10 credit to the à la carte fish restaurant and a tray dinner to the room. That is not compensation for an avoidable injury and a ruined day. We asked for a meaningful solution, and—most importantly—assurances that all umbrellas are properly secured and checked daily. As of this review, nothing like that has been done; the attitude felt unprofessional and dismissive. Bottom line: basic guest safety was not ensured, and the handling afterward felt like mockery rather than help. If you value safety and accountability, think twice. Management: secure every umbrella on the pier, conduct daily inspections, and train staff to document incidents and treat injured guests with respect.

This was our fifth stay at Akka Alinda Hotel, but unfortunately, we have to say that the experience this time did not live up to our previous visits. The overall quality of service has noticeably declined. It seems that Russian-speaking tourists are prioritized, as there are very few staff members who speak and understand English. This was particularly problematic in the kids’ mini club, where none of the staff spoke English well enough for us to feel comfortable leaving our children in their care. The cleanliness of the rooms has also gone down slightly. On a positive note, the food remains tasty, and a couple of members from the entertainment team were very friendly and engaging. The hotel grounds, including gardens and shared areas, are clean and well-maintained. Service at the coffee bar has consistently been friendly and pleasant. However, in other bars, we noticed that only those who push ahead and order alcohol are served quickly, while children can stand in line for up to 10 minutes without a single staff member acknowledging them. This kind of service is very disappointing and unfair. Another issue is smoking around the pool area. Given the large number of children present, there should be clearly designated smoking areas, and the poolside should ideally be a smoke-free zone. We would like to highlight the excellent service at the hotel’s information desk — the staff there are polite and helpful. The team handling the luggage also deserves praise for their efficiency and professionalism. We chose this hotel again based on the positive experiences of previous years, but unfortunately, this time it did not leave the same good impression. We hope the hotel management takes this feedback seriously and takes steps to improve the level of service to restore what once made Akka Alinda our favorite vacation destination.