Holiday Inn Kenilworth - Warwick

The room and facilities is too old .

The breakfast is really good with generous portion. The coffee machine offers many choices of coffee. The pancake machine makes fresh pancakes, taste is very good as well. The service of the waitresses are good. Once the food is finished. The waitress will refill it quickly.

Staff were very professional and friendly. Breakfast was good, though there are meat alternatives for vegetarians if that is important to you. The room itself was quite nice. The problem was the specific room we were given. Room 109 (and I assume many of the other rooms on the first floor) is right above the bar. Both nights we were disrupted by noises. On the Thursday, live music was playing very loudly from 8pm until past 10pm. Being directly above the bar, the music was incredibly disruptive! On Friday, music began at 10pm. I actually called reception at 11:30pm as the music hadn't stopped. They were very apologetic and said they would get the music turned off straight away (which they did), as it should have turned off at 11pm. While I appreciate how quickly the issue was resolved once I complained, it's poor that the hotel allows loud music to play until such a late time. I appreciate it was a Friday night, but I was working the next day, and the noise both nights really disrupted my sleep. The fan/heating unit was also so loud that we could not use it. I had a discount on the room, but I would have been incredibly disappointed if I had paid full price.