Best Western Kennewick Tri-Cities Center Hotel

Very nice stay. Clean, comfortable and quiet. Would stay here again.

Breakfast was very basic and I don't think they were ready for the amount of guests that were there. There was very little of everything. Other than that I wish I would've read more before I booked. Even though there was a pool there was no hot tub, my bad for not investigating more lol. Customer service was good, not great, just good. When I arrived the employee was on video chat with someone and I had to wait for her to finish to even be acknowledged, but she was pleasant after. Every other employee we encountered had ear buds in and just walk by sometimes with a smile. But overall a good stay.

This hotel is excellent in every way. Clean, spacious, and comfortable rooms with great amenities; great breakfast bar; excellent workout room; and most of all courteous and helpful employees.

Liked: new, modern, clean room and bathroom, comfortable bed, luggage cart, good wifi, excellent breakfast. Could be better: murky pool water, disappointed that we could not use

Very clean and comfortable - excellent breakfast buffet!

The wheelchair accessible bathroom was roomy and well designed, but the primary shower head and hand held shower head really need to be replaced. Other than that our visit was a perfect five star and we would be glad to stay again.