Keswick Hall

Everyone and everything was wonderful

Took my daughter for a trip instead of a baby shower. It was the perfect location. Once there only left once for dinner and we should not have. From check in to check out it was great. We had a great room, enjoyed spa treatments, the restaurant a few times, the bar (Mocktails and snacks) the coffee shop, room service and more. Was truly a relaxing trip- and i will find a time to go back with my husband. Only thing holding it back from a 5 rating is a few of the staff members (mainly spa) were not as fabulous as others and mani/pedis were like wet noddles.

Beautiful resort with amazing staff and service. From the bellman to the check in staff and restaurant waitstaff, everyone was pleasant, helpful, and welcoming. The area behind the lobby had comfortable seating and board games by a warm fireplace. Multiple tennis courts and year around heated outdoor pool were wonderful amenities. Will definitely come back!

I liked the Old Days of Elegant Keswick. This is our first visit since 2016, prior to the renovation. The service was great, the rooms are excellent. Valet was free. The bar tenders were very knowledgeable. Although a thin selection, they have room service The “upgrade” in the property that is really a downgrade is exchanging the elegant Fossett’s restaurant with the overly causal and confusing Marigold’s. The marigold menu has pizza, raw bar and fried chicken (NOT bone in) on a menu that has no them. The wine list is good, but very expensive and I had a situation where the wine was “bretty”. Of course the service was great and all problems taken care, but the casual nature and thin menu isn’t suitable for the history and style of Keswick. Finally, there was a “rookie mistake” when the valet let us drive off without our car key. Since all cars are “keyless”, the backup key in my wife’s bag allowed us to leave without noticing that the valet did not give us the key before or after loading the car. Of course, management overnight the key, but it was a hassle. I still can’t figure out my bill from them. It’s not cheap, and they do not make a big deal out of room service receipts, but I still have trouble putting it together. I was asked about how “eco-friendly” they are now. It’s an absurd question for a luxury resort and cost, give me choices, class and clarity and we’ll worry about “the planet” at the Motel 6.

Weekend getaway We had a wonderful stay. David was absolutely amazing. He made sure our every need was met and was an excellent guide being it was our first time. Hope to see you all again soon!

Beautiful room and property overall! Very attentive staff Thanks Arnaud!