Hotel Ketchum

We were at Hotel Ketchum because a wedding party made arrangements for multiple rooms supposedly at a discounted rate. The total for each day (including taxes and fees) came to 407.16 per day. For what we got, and considering it was a discount, this hotel seems very pricey. The room was clean, with a king bed, a small table and two small chairs, and an armchair. It was pleasant and serviceable. The breakfast was good. The people at the front desk were friendly. There was a small pool and hot tub. We were close to town so could walk to many things. All of this was good. However, there was no room service (they only provide room service every 3 days), and they only gave us two towels for our 3 day stay. Given our experience of other hotels in lovely places, the price seemed very high.

We had a less than favorable experience & at the end of our stay we were prompted to take a survey…I took said survey & the manager (maybe owner—I think her name was Carol or something along those lines) emailed me back saying she was sorry that we had an undesirable experience & that she would be refunding half of our stay…I thought this was fair & planned to keep our stay to ourselves due to her kindness—however, she never sent the refund. Which is why I’m now leaving reviews. Cherry on top of a poor stay. It was dirty. You could feel the dirt on the floor, there was trash in the trash can, and cobwebs still on top of the mirror and it stunk so bad when we got there like someone had used our bathroom directly before we got there. There’s not even a microwave or shelves in the shower to set your soap on and this hotel was about 450-500$. I’ve paid 200$ for a family suite that had multiple levels, a big bathroom with another dressing room, two private bedrooms, a living room, and microwave, fridge, counters, etc. This was so small for the amount we paid. The TV barely worked. We weren’t able to use it for a lot of the time because it didn’t have signal & yes we tried to reset it and all that jazz. The constant traffic outside the room was obnoxious…We paid extra for our balcony room for the “views” and it was such a joke…The pictures online look so much prettier and more clean than what it really was. There was no view—completely blocked by the trees right in front of it. It was tiny, no privacy (right next to the neighbors) and dirty. Front desk staff was only friendly at initial check in & then shot us dirty looks later on in the evening. Thanks, Hotel Ketchum!

Great location, fun atmosphere and firepit area. Loved they had E Bikes on property. Could walk or bike everywhere. Recommend this boutique hotel. Coffee available all day!

Very nice hotel. Some construction on the street but hotel was clean and quiet overall.

A motel, not a hotel. Still, my stay was excellent. Unfortunately, the main road in Ketchum was closed for repairs, so getting around was a pain. But that’s not the hotel’s fault.

Awesome place to stay