حياة بليس كيستون / ديلون

"The service was quite good. The aircon didn’t work. The staff kindly helped me change another room."

ليكسايد فيليدج باي فايل ريزورتس

"كان منتجع Keystone يسعدني للغاية. في حين أن تسجيل الوصول كان في موقع مختلف ، فإنه يمكن تقييمه بسهولة بالسيارة. كانت الغرفة كبيرة ونظيفة ، وكان الحمام واسعًا مع جميع وسائل الراحة. لم يكن هناك عيوب ، لكن بما أننا لم نتناول الإفطار على الإطلاق. نحن أحب المكان مع الحريق . وتكيّف الغرفة بشكل كامل. الغرفة كانت تطل على البحيرة وهو جميل. الغرفة كانت واسعة مع جميع وسائل الراحة ، بما في ذلك غلاية ونعال وكوبان من القهوة والشاي. الإفطار كان جيدا ، لكننا كنا نأكل لذيذ ، غل لأولئك الذين لا يعتادون على الطقس الشتوي، كانت الغرف تحتوي على سخانات ومرحاضات أيضا."

كيستون لودج آند سبا، أيه فيل ريزورتس بروبرتي

"الخدمة كانت جيدة! دورات المياه نظيفة أيضا، والقرية المحيطة بالمنتجع جميلة."

Kindred Resort a RockResort

ريفر رون فيليدج باي فايل ريزورتس

ريد هاوك، إيه فيل ريزورتس بروبرتي

"Don't stay here! We were here for several days - TVs don't work, huge dust balls and literally NO WATER in the unit (shower, toilets, sinks, all of it). Save yourself the trouble and stay somewhere else!"

Timbers & Lone Eagle by Vail Resorts

"I booked this condo because it was ski in/ski/out at Keystone and heard Keystone was great to ski. I booked through Vail/Epic as I am a pass holder. Unfortunately, it was a terrible experience. When we arrived and got into the condo, we did not find any complimentary coffee or tea in the "lobby" so went out to find some waters and food. We went to put our skis in the locker but there was no key for our unit. We also tried to hook up to the Wi-Fi but there was none for our unit. When we got back, we tried to shower but there was no hot water. We also tried the fireplace and that didn't work. We called the front desk. We were told they would bring the locker key the next day, we should use the next units Wi-Fi, and they would send someone to check out the hot water. We said to come the next morning as we were exhausted. We went out to ski and during the day I called to check on the water and they said someone was there and said the hot water was good. But you had to put it on the cold setting. There was work done in that unit and the hot and cold was reversed. They never warned us. When we returned after skiing, we tried to take a shower, and the water was warm at best and hardly any pressure as it was on the cold setting. This was so unacceptable. And I noticed the counter had something sticky on it...ew. We left early the next morning and called to speak with a manager, so the rep offered us a 20% discount for our troubles. That was inadequate for not having hot water! The manager was not in, so they said he'd call back. He did not call. After 5 days of leaving messages, I finally called and got his boss's email. I sent her an email and explained our problems. She said a 20% discount was adequate and anything else, let her know. I immediately sent her a response to which after another week have not heard back. Just and FYI we paid over $750 plus taxes a night and it was unit 3063. Such a shame that I will not stay at any Vail management resorts from now on and highly suggest you do the same. There is no recourse for such inadequate accommodations and such poor customer service. Stay away!!!"

Forest Condominiums by Vail Resorts

Gateway Mountain Lodge, A Vail Resorts Property

"المنتجع ممتاز . البركة و الحمار ممتازة . الغرفة كانت كبيرة و مريحة. الفراش نضيف و مرتب . يتوفر مستلزمات الحمام و الصابون. يوفر خدمة الاستيقاظ في كل وقت . البوفيه متنوع و مريح . البوفيه متنوع و خدمة الروم سيرفس سريعة . البوفيه متنوع و خدمة الطعام في الغرف ممتازة"