مراجعاتThe Sands Khao Lak by Katathani

رد من مكان الإقامة: Dear Value guest, Thank you for taking the time to share your honest feedback. We are truly sorry to hear that your experience did not meet your expectations and that you encountered issues with cleanliness, service, facilities, and dining during your stay. We deeply regret the discomfort you felt from cigarette smoke and the crowded atmosphere, as this is certainly not the experience we want for our guests.Your comments are very important to us, and we will review them carefully with our management team to ensure improvements are made. We truly appreciate your candid input as it helps us identify areas where we need to do better.We regret that we were unable to meet your expectations this time, but we hope you might consider giving us another chance in the future to provide you with a more pleasant experience.Warm regards, Juthamas Sitthipeng (Sugar)Senior Customer Relations Officer

رد من مكان الإقامة: Dear teanaliang,Thank you for taking the time to write a very kind review about your stay with us.We were very happy to read that you liked the friendly service and our facilities. We appreciate your lovely comment and it will pass to our associates.We are looking forward to welcoming you back to stay at The Sands Khao Lak! Warm regards, Juthamas Sitthipeng (Sugar)Senior Customer Relations Officer

رد من مكان الإقامة: Dear Madam/Sir, Thank you for your wonderful review! We're thrilled to hear that you had a perfect experience at our hotel. Our staff and facilities are dedicated to providing excellence, and we're delighted that you enjoyed your stay. We truly appreciate your kind words and hope to welcome you back in the future.Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a perfect experience at our hotel. Our staff and facilities are dedicated to providing excellence, and we're delighted that you enjoyed your stay. We truly appreciate your kind words and hope to welcome you back in the future.Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Claire EmilyThank you for your wonderful review! We're thrilled to hear that you had a perfect experience at our hotel. Our staff and facilities are dedicated to providing excellence, and we're delighted that you enjoyed your stay. We truly appreciate your kind words and hope to welcome you back in the future.Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Alrahbeni,Thank you very much for your fantastic review.We are happy to read that you enjoyed your stay with us and that we were able to contribute to your pleasant memories. A message of satisfaction like that is always a reward for our team member who ensure our high standards are consistently upheld. The comfort and satisfaction of our guests is our top priority and we’re delighted that we even exceeded your expectations.We look forward to hopefully welcoming you back very soon.Warm regards,Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you had a perfect experience at our hotel. Our staff and facilities are dedicated to providing excellence, and we're delighted that you enjoyed your stay.We truly appreciate your kind words and hope to welcome you back in the future.Warm regards,Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest, Thank you for your wonderful review! We're thrilled to hear that you had a perfect experience at our hotel. Our staff and facilities are dedicated to providing excellence, and we're delighted that you enjoyed your stay. We truly appreciate your kind words and hope to welcome you back in the future.Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Andy LauThank you for taking the time to share your detailed feedback. We’re pleased to hear that you enjoyed our room service and found value in the room rate, as well as the variety of children’s facilities we offer.We’re sorry to learn that some aspects of your stay did not meet your expectations, including the condition of certain facilities, water pressure, and the limited variety at the buffet dinner. Your comments about the beach, children’s facilities schedule, and other areas have been noted, and we will review them with our team to identify possible improvements.We truly appreciate your honest feedback, as it helps us enhance the experience for all our guests. We hope you might give us another opportunity in the future to provide you with a more enjoyable stay.Warm regards,Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest,Thank you for your positive feedback! We’re delighted that you and your family had a great time at our resort. We look forward to welcoming you back soon!Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest,Thank you for taking the time to write a very kind review about your stay with us.We appreciate your lovely comment and it will pass to our associates.We are looking forward to welcoming you back to stay at The Sands Khao Lak! Warm regards, Juthamas Sitthipeng (Sugar)Customer Relations Officer

رد من مكان الإقامة: Dear Guest,Thank you very much for sharing your thoughtful feedback.We're delighted to hear that you enjoyed our breakfast offerings, the serene environment, and the gym facilities.It's also lovely to know you appreciated the relaxing atmosphere and the international blend of fellow guests. While our location offers a peaceful retreat, we understand that access to the night market may require a bit of travel.We're glad to hear that having a car made it easy to explore the many great dining spots nearby.We truly hope to welcome you back for another memorable stay.Warm regards, Taychita M. (Chita)Customer Relations Manager

رد من مكان الإقامة: Dear Duolayiyi,Thank you very much for your kind feedback.We're delighted to hear that you found our hotel family-friendly and appreciated the variety of offerings available.It's always wonderful to know that our efforts resonate with our guests. As we are often fully booked, we recommend securing reservations well in advance—and we truly look forward to welcoming you again soon.Warm regards, Taychita M. (Chita)Customer Relations Manager

رد من مكان الإقامة: Dear Guest,Thank you so much for sharing your experience.We’re really happy to hear that you and your daughter had a wonderful time—especially with the Kid’s Club, pool, and the beachfront location. It sounds like you made the most of everything the resort has to offer for both grown-ups and little ones.We’re sorry, though, to hear about the issue with ants in the room. Your feedback is truly appreciated, and we’ll make sure our team looks into it so we can improve the experience for future guests.Hope we’ll get to welcome you and your family back again soon for an even better stay.Warm regards,Taychita M. (Chita)Customer Relations Manager