Hilltop Motel

We stayed at this motel on our road trip and had a comfortable night. After checking out, We got coffee at a nearby coffee place and it spilled into my lap causing deep 2nd degree burns. We ran back to see if we could go back in and use the cold shower quick and management helped us back in quick and were incredibly caring. Not only did they help, they called us later that night to make sure I was okay and even saved a room for us in case we needed it. Very caring management who helped in a tough situation even though they did not have to. Thank you!

Plenty of choices for places to stay in Kingston, but we needed a budget motel due to a lot of near-term traveling. Hilltop Motel had decent reviews, so we tried it for our one night stay in town. Yes, it's a no-frills older motel, but our room was nicely updated, the beds were very comfortable, and the room was surprisingly quiet for being just off a very busy road; the only noise was an occasional snowplow clearing that busy street during a late-March snowstorm, and a train horn at a not-too-distant grade crossing (but it wasn't blaring, just mildly noticeable). The only complaint we had was that the mock-wood floor was gritty throughout and needed a good sweeping, vacuuming and mopping. Granted, it's a challenge to keep floors clean during a Canadian winter when the room exits right to the parking lot. But instead of simply making noise about this in a post-stay review, my wife spoke to management when we checked out to let them know the floor needed attention. Hopefully, they will pay closer attention to the floor (the rest of the room was clean). We would stay here again if we are in the Kingston area, but the floor best be clean.