Pinecone Hotel Kisumu

This was an excellent hotel -very clean and comfortable in the executive rooms. The standard rooms and deluxe are quite small- worth a few more dollars to get the executive. Good value for money. Staff really friendly and helpful. Close to the hospital where we were visiting

High value for cost and comfortable stay I am a picky American traveler who has stayed in multiple hotels in Kisumu. The Pinecone has excellent value for its cost. The staff are very accommodating and tried hard to address any issue that arose. Specifically, the restaurant took a long time to prepare food but that it is because each meal is 'made to order'. It took nearly an hour to receive my soup order, but I when it finally came, I could tell it was made fresh and was absolutely delicious. The next evening, I placed my dinner order about an hour before I wanted to eat, which worked perfectly. The room was very clean and although the shower was not quite as hot as I would like (due to relying on solar power and it was cloudy), the staff tried to improve the temperature after I raised the issue. Again, the staff were super friendly, the food was delicious, the room was clean and safe, and there was a hair dryer in the room. Overall, this is high value for the cost and I would recommend staying here to colleagues.

Hotel room and bedding was clean. Restaurant where food is served was clean, had running water for washing hands since were are faced with Corona virus outbreak. Breakfast served was good both in terms of variety and appeal.

Muss man nicht unbedingt hin! Das Hotel war gut aber sehr laut. Vor allem die laute Musik im Poolbereich dröhnte durch das ganze Haus und war sehr nervig! Außerdem gab es in unserem Zimmer kein heißes Wasser!

Visited the hotel recently, the best rooms, great food, clean swimming pool, affordable drinks at the bar, friendly staff. Will definitely be back. Keep it up. I recommend this hotel for anyone looking for a place to spend in Kisumu. Ms Ongaro

I was charged an extra KES 1500 for hosting my wife for a night at the hotel. Like ***. Once I pay for the room, why should I pay extra for any visitor to my room. I could call in a side chick if I so wish. Being charged extra for having visitors in a room doesn't make sense.