Zleep Hotel Zürich-Kloten

朋友反饋離車站近，交通方便

Highly recommended for tourist! Hotel is convenient that next to the train station! Also, hotel is automatic check-in. It is fast and convenient for us! Good experience:)

Zleep Hotel Zurich-Kloten does what it sets out to do for an overnight stay before a flight out of Zurich Airport. It has the bare minimum in terms of amenities and customer service, with an automated check in machine that requires you to manually enter all your own details, and nothing (including no kettle, tea/coffee) in the room other than basic furniture and linen. DO NOT use the airport shuttle service advertised next to the check in machines. It is run by a third party provider called Simul Group, which is an absolute scam. I had booked and paid for a pick up for the morning of my check out, didn’t receive a confirmation and so called the company, who told me to check with reception the next morning. The next morning, reception did not have confirmation of my booking, so they called Simul Group, who claimed they did not receive my booking and advised me to book and pay again. I was not going to pay a second time, so called them twice myself but they did not pick up. Hotel reception helped me to call them again and they picked up immediately, saying they didn’t want to speak with me because they couldn’t speak English, even though they had spoken to me in English the night before. After much persuasion by hotel reception (including with proof from my banking app that I had indeed already paid), the company finally agreed to the pick up, but they still did not send any receipt or confirmation of payment. Avoid using Simul Group at all costs and go down the road to catch the public bus to the airport instead.