Quality Inn Merchants Drive

This place is awful it stunk the room was full of black mold..They had *********** walking the parking lot jumping into truck drivers cabs they were doing ***** right in the parking lot throwing ******** out in the opening where any child could have gotten access to them..They had ***** being sold out the parking lot cars in and out sometimes same car 3 or more times a night..They were rude and also I have a five week old baby who was kept up all night due to loud music partying outside my door and I called office to report it to find out they to were outside as well partying..Well the following day I called cooperate and made a complaint within 10 minutes the office calls saying I have to leave which I was anyway but when I asked why they say bc you told cooperate and I was paid up for two more days and I requested a refund since I didn’t use them and was out before 11 to get told no..Then they kept my deposit they charged me $200 for that and $65 a night for a service dog with paperwork and a identification card I showed at check in and I called trying to get my fee back for service dog and my deposit and refund for room I paid up for and they only thing they found was a charge for the room..

Room was somewhat clean. My wife had to re clean the toilet before we used it. spare parts laying on toilet lid.

Breakfast wasn’t all that

This property was very aged. The room had a smell and the bedding as well. The bathroom is in horrible shape and was not clean.

The room smelled like cat urine. Killed two roaches. Brought this to the staff’s attention Although some updating was evident, the bathroom is in need of rehabilitation.

Poor Amenities Nothing worked on the property not the vending machines nor the ice machines went to the front desk and was told ya heard about those issues but absolutely no intrest in making it better.