Red Roof Plus+ & Suites Knoxville West - Cedar Bluff

Not a great experience. 1) When we arrived on Friday note, there was a sign on the only ice machine on our side of the building that said it was out of order. Should have been fixed since the sige didn't look like it was at all,new. 2) We went to the machines to get a can of soda and that machine said not to use $5's. OK. Put in .50 for the $2.50 can of Pepsi. Went to put in two $1 bills but the machine wouldn't take those either. We used a credit card and paid the $2.50, but weren't aboe to get the .50 returned. went to get a bag of jerkey treats for $5 but it wouldn't take an y of the 3 credit cards I had, even though we just used one for the soda. 3) Asked for a bar of soap and we were told there were none so we had to go to Kriger to but a bar of soap. Not everyone wants to take a bath and have the soap 4 fetet over their head in a kiquid dispenser. 4) Floors were dirty. Had to wear socks or shoes all the time. Wore white socks for an hour and the bottoms were filthy. In addition to that, there were several spots where the floors were sticky. 5) Pleasure to have the TV and when it wasn't working, notified the front desk and someone came immediately and fixed the problem. Great service. 6) Beds were extremely comfortable. 7) had the scrambled eggs for breakfast. I'm pretty sure they were powdered, but they were exeremely tastey

離高速很近，房間很寬敞，早餐一般，服務很好，推薦。

Clean and comfortable stay. Staff (Abby), helped return items I mistakenly left in the room by mailing them back to me, for which I was very grateful since I live several hours away.

I was very pleased with picking this hotel from start Sherri was amazing customer service staff very helpful n friendly hotel was clean good hot breakfast hot tub outdoor pool a grill to use rooms very well cleaned conveniently located to restaurant walking distance budget priced very well I'm impressed I stay here again

The lady at the front desk was rude when we got there. Our keycard stopped working so we had to go back down to the desk like three times. There was brown residue in the bath tub. The TV didn’t work and wasn’t connected to internet. Other than that it was cool.

When we arrived at the Red Roof in Knoxville, we had the pleasure of being assisted by Sheari at the front desk. She answered all of our questions about our room and assisted us in finding a parking space that was easier for us to move our belongings into our room. The parking area was VERY full since we arrived late. We were very tired & she made our check-in so much better than it might have been. Thank You Sheari!