Crown on the Heads

Great hotel with excellent views

Einzigartig Unterkunft mit grandioser Aussicht. Ein sehr geschmackvolle eingerichtetes Haus, schon fast ein Kunstwerk. Leider war der Pool etwas grün und zu kalt. Hier würde ich wieder übernachten.

The views of the Knysna heads was amazing!

We booked a room with a king-size bed and were given a room with a queen-size bed. The room had a lot of hair on the floor and didn't look very clean. The welcome gift as a gold member was also missing. Various items ran out at breakfast and were no longer available. As the hotel only has two rooms with a king-size bed, the owner (Lesego) promised to refund us the difference in the room price. To date, the amount has not been refunded and we have not received a reply to emails or Whatsapp regarding the outstanding refund. This all points to a very dubious management, which is why we can only advise not to book this hotel.

Great spot on East Head Lovely location with amazing view. Quiet, well appointed rooms and common areas. Staff friendly and attentive.

Dirty room, bad service, dubios management We booked a room with a king-size bed and were given a room with a queen-size bed. The room had a lot of hair on the floor and didn't look very clean. The welcome gift as a gold member was also missing. Various items ran out at breakfast and were no longer available. As the hotel only has two rooms with a king-size bed, the owner (Lesego) promised to refund us the difference in the room price. To date, the amount has not been refunded and we have not received a reply to emails or Whatsapp regarding the outstanding refund. This all points to a very dubious management, which is why we can only advise not to book this hotel.