Cliff Lanta Suite-Koh Lanta Krabi

Booked through trip.com because of the beautiful photos of the view and bath on the balcony. Unfortunately, this soon turned out to be a scam on arrival. The hotel has suffered quite a lot over the years, little to no maintenance and the room itself was very disappointing. Dirty furniture with unexplained stains, poor hygiene and heavily outdated. used flip flops in the room... After contacting trip.com, we were asked to ask the hotel manager for a refund ourselves. He shot completely in Defence mode at our request. No other rooms available, no plans to find a solution and a refund was anything but possible. After we made it known that he left no choice but to give a bad review, he started screaming and we left because we feel unsafe. +€400 down the drain. So be careful before booking this hotel. We are now looking with trip.com to see if we can still get a (partial) refund.

Fantastiskt hotell. Ligger helt otroligt och är i gott skick. Personalen har dock ingen koll. Pratar dålig engelska… bad om kaffe på frukosten 3 gånger innan kaffet kom.

I enjoyed staying at this hotel. They have spectacular views from the rooms and it’s very small so you don’t feel surrounded by a bunch of other guests. The staff is very friendly and the restaurant served delicious food. Our room was spacious and comfortable. If the bed is too firm like most in Thailand for me, just ask for a mattress topper. I would stay here again!