Conrad Koh Samui

Conrad Koh Samui Reviews

Conrad Koh Samui

49/8-9 Moo 4, Hillcrest Road, Amphur Koh Samui, Suratthani, Taling Ngam, Surat Thani Province, 84140, ThailandView Hotel Details
Conrad Koh Samui
Conrad Koh SamuiConrad Koh SamuiConrad Koh Samui
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Guest Reviews of Conrad Koh Samui

9.2/10
Great
188 review
Verified reviews
Location9.5
Amenities8.9
Service9.1
Cleanliness9.3
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All reviews(188)
Positive reviews(182)
Reviews with photos/video(111)
Awesome stay(72)
Great service(65)
Awesome rooms(36)
Nice sea view(33)
Classy environment(15)
Great swimming pool(13)
Poor value for money(8)
Quiet & comfortable(6)
Negative reviews(5)
Ruchir Sinha
One Bedroom Tropical Island Pool Villa
Stayed in Jan 2025
Couple
6 review
6.0/10
Posted on Feb 20, 2025
Great views, but underwhelming service and food quality. Also, we are taking the half board with a dinner included, but unlike the buffet dinner that we have, thought it was just one starter, main course, and dessert, so be careful that you take the half board. Small things in service were missing. For instance, the attentiveness with which food was being served, the room service, and the housekeeping lacked the finesse. Very small beach and quite rocky, so while you can have great views of the ocean, you can’t really enjoy the water.
Response from Property: Dear Valued guest, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We appreciate your honest review, as it helps us identify areas where we can improve and enhance our guest experience. We value your feedback and are committed to making the necessary improvements to ensure a more enjoyable experience for all our guests. We hope you will consider giving us another opportunity to demonstrate our commitment to hospitality in the future. Conrad Koh Samui
meantue
One Bedroom Sunset Pool Villa
Stayed in Dec 2024
Family
2 review
8.5/10
Very Good
Posted on Jan 14, 2025
The place is very well established. It‘s a bit regretful that we came during winter time so we could not swim in the ocean; but chilling at the beach and the pool is an amazing experience. The staffs were 10/10, they are very quick and attentive.
Response from Property: Dear guest, thank you for staying at Conrad Koh Samui and sharing your experience. We are glad that you had a memorable stay at Conrad Koh Samui. We look forward to seeing you again on your next trip. Conrad Koh Samui Team
King Man Victor
One Bedroom Premium Pool Villa With Ocean View
Stayed in Jul 2024
Family
3 review
10/10
Outstanding
Posted on Aug 5, 2024
Great food, great villa and great service! I cannot ask for more!
Response from Property: Dear Guest, We truly appreciate your comment on your recent stay at Conrad Koh Samui. We are happy to see that you had a wonderful stay. Our team strives to make each guest’s stay special, and we only hope you will have the chance to return again in the future. It would be a pleasure to have you with us in Conrad Koh Samui. Best Regards, Conrad Kohl Samui Team
Guest User
One Bedroom Premium Pool Villa With Ocean View
Stayed in Dec 2023
Couple
6 review
10/10
Outstanding
Posted on Feb 7, 2024
Highly recommend this hotel ! We checked in late and the lady who assisted us was well spoken and professional. The villa is spacious and luxurious, the view is the absolute best. My husband and I stayed here for our honeymoon and it was perfect , it’s secluded and peaceful. Breakfast is plentiful and delicious, highly recommend any of the fresh fruit juices. The Thai restaurant is delicious and the spa is fantastic. My husband and are already wanting to come back for our one year anniversary. Everything at the hotel is top notch and exceptional.
Response from Property: Dear guest, thank you for choosing Conrad Koh Samui and taking time to write a kind review on your recent stay with us. We are thrilled that you were able to so fully relax and enjoy your recent holiday here with us in paradise. Thank you again for your wonderful feedback and we certainly hope that we will be able to welcome you back very soon! Kind Regards, Conrad Koh Samui Team
Joe
One Bedroom Tropical Island Pool Villa
Stayed in Dec 2023
Couple
17 review
9.5/10
Amazing
Posted on Feb 1, 2024
Everything is up to standards and matches with the high price, except that there were too many ants inside the room. I even saw ants on my bed during sleep. But mosquito control is good enough! Appreciate that they offered welcoming drinks and excellent services even when you're sitting at their private beach and pool.
Response from Property: Dear Khun Joe, thank you for choosing Conrad Koh Samui and for your kind reviews. We are thrilled that you were able to so fully relax and enjoy your recent holiday here with us in paradise. Thank you again for your wonderful feedback and we certainly hope that we will be able to welcome you back very soon! Kind Regards, Conrad Koh Samui Team
Shequxiaoqigai
One Bedroom Sunset Pool Villa
Stayed in Mar 2024
Family
20 review
9.5/10
Amazing
Posted on Apr 20, 2024
everything is great，buggy and valet service are amazing, but the safety bar in the room was always not working and has been fixed a couple of times
Response from Property: Dear Valued Guest, thank you very much for sharing your experience at Conrad Koh Samui. We are happy to know that you enjoyed your stay, and the view here never tires us too. We hope to have a chance to welcoming you back in the near future. Kind Regards, Conrad Koh Samui Team
Alan Tsui
One Bedroom Sunset Pool Villa
Stayed in Aug 2023
Couple
2 review
10/10
Outstanding
Posted on Sep 24, 2023
Environment is amazing, staff is friendly and helpful. The food and facility are perfect! It’s just a heaven!
Response from Property: Dear Alan Tsui,Thank you for choosing Conrad Koh Samui and for your kind reviews.We are thrilled that you were able to so fully relax and enjoy your recent holiday here with us in paradise. Thank you again for your wonderful feedback and We certainly hope that we will be able to welcome you back very soon!Kind Regards,Conrad Koh Samui Team
Marga0035
One Bedroom Pool Villa With Ocean View
Stayed in Sep 2023
Couple
7 review
10/10
Outstanding
Posted on Oct 29, 2023
All good, really recommended. Best place in Koh Samui to stay at.
Response from Property: Dear Marga, thank you for choosing Conrad Koh Samui and taking time to write a kind review on your recent stay with us. We are thrilled that you were able to so fully relax and enjoy your recent holiday here with us in paradise. Thank you again for your wonderful feedback and We certainly hope that we will be able to welcome you back very soon! Kind Regards, Conrad Koh Samui Team
Miss K.
One Bedroom Sunset Pool Villa
Stayed in Jul 2023
Couple
8 review
9.0/10
Great
Posted on Sep 1, 2023
The room and view are very great! It would be nice if there was a shuttle bus.. Also, the quality of in-villa dining could be better. But the breakfast was fantastic♡
Response from Property: Dear guest, thank you for staying at Conrad Koh Samui, and thank you for sharing your stay experience. We are so glad you had a great stay at Conrad. We look forward to seeing you again on our next trip. Conrad Koh Samui Team
Yan
One Bedroom Premium Pool Villa With Ocean View
Stayed in Mar 2024
Couple
2 review
8.0/10
Very Good
Posted on Jun 10, 2024
Amazing view. Clean room. Average service
Response from Property: 尊敬的貴賓 感謝您入住蘇梅島康萊德酒店並分享了您的入住體驗。我們很抱歉此次入住並沒有達到您的期待值，我們會把您的意見反映給相關部門並作出改進， 期待下次旅途與您再次相聚。蘇梅島康萊德酒店團隊
Guest User
One Bedroom Sunset Pool Villa
Stayed in Nov 2022
Couple
2 review
10/10
Outstanding
Posted on Dec 15, 2022
Amazing resort with very helpful and lovely staff. I would like to pass especial thx to Ms. new who is working in reception for her great support and effort to make our stay successful. Beach and activities in the hotel are fantastic. The size of the villa are very nice as well. The resort location are amazing.
Response from Property: Dear Guest Thank you for your stay with us and share your best moment with everyone . We are happy to know that you have a great stay with us . We are looking forward to welcome you again for next holiday . BestTony Huang
Patrick
One Bedroom Sunset Pool Villa
Stayed in Sep 2022
Traveling with friends
8 review
10/10
Outstanding
Posted on Oct 10, 2022
Very good experience
6/7
Response from Property: Dear Guest Thank you very much for your share your stay experience with us . We happy to see that you spend a great time with us during your holiday . We are looking forward to welcome you back for your upcoming holiday . Best Tony Huang Sales Manager
Poosita
One Bedroom Pool Villa With Ocean View
Stayed in Jul 2022
Traveling with friends
4 review
10/10
Outstanding
Posted on Aug 15, 2022
So beautiful hotel. I love it. But breakfast not good enough i think. Other all good
Response from Property: Dear Guest Thank you very much for your share your stay experience with us . We happy to see that you spend a great time with us during your holiday . We are looking forward to welcome you back for your upcoming holiday . BestTony Huang Sales Manager
Alexandr Druzhinin
One Bedroom Sunset Pool Villa
Stayed in Jun 2025
Couple
1 review
8.5/10
Very Good
Posted on Jul 7, 2025
Came for one day with my wife. Overall, I liked the hotel, the villa is cool. Breakfast is not the best, but everything was delicious, there is a variety of drinks. There are questions about the common areas, they are quite old and not very well maintained, the pool is far from the best, in cheaper hotels it is often much nicer, shared showers without towels and cosmetics. It is impossible to swim in the sea because of the stones, the beach is also not the most beautiful. When we looked at the review, there was information that there is a boat that takes you from the hotel to the beach on the island, in fact this is not true.
Original TextTranslated by Google
6/8
Response from Property: Dear Alexandr Druzhinin, thank you very much for taking the time to share your detailed feedback with us. We are truly pleased to hear that you enjoyed your villa and found the overall stay pleasant—even if brief. It’s wonderful to know that the breakfast offerings and selection of beverages left a positive impression. At the same time, we sincerely apologize for the shortcomings you experienced in certain areas of the resort. Please rest assured that your observations regarding the upkeep of common areas, pool condition, and shared facilities have been thoughtfully noted and will be shared with our management team for review and improvement. We deeply regret any inconvenience caused by the limitations of the beach and the lack of clarity surrounding transportation to an island beach—this will also be addressed to ensure future communications are accurate and transparent. We are grateful for your constructive feedback and truly appreciate your candor—it plays an essential role in helping us enhance the guest experience. We do hope to have the opportunity to welcome you and your wife again in the future, perhaps for a longer and more seamless stay. Conrad Koh Samui Team
Anonymous User
One Bedroom Premium Pool Villa With Ocean View
Stayed in Apr 2025
Traveling with friends
20 review
9.5/10
Amazing
Posted on May 8, 2025
The view from the room is really amazing. The key is that there are not many mosquitoes or bugs outdoors. The service staff is very friendly. The room cleaning, water replenishment, and bed making at night are all very timely. If there is one flaw, it is the food and beverage. Although it is not bad, it is still a little bit lacking. There are not many varieties of breakfast and the food is not delicate enough. I only had Thai food for dinner. The price is a bit expensive and the taste does not feel very authentic. If it is improved, the improvement is not very successful. You can scan the code to order food for in-room dining, but there are not many varieties. The hotel has free activities every day. The gym equipment is a little less. After all, there is nothing else to do when staying here. It is suitable to lie down and immerse yourself in the sea
Original TextTranslated by Google
6/12
Response from Property: 尊敬的賓客，非常感謝您給予的五星好評以及您如此詳盡的反饋！我們非常高興得知您對我們房間的無敵海景、户外環境以及我們友好的服務團隊和高效的客房服務給予了高度的評價。聽到您對我們為保持房間舒適所做的努力感到滿意，我們倍感榮幸。對於餐飲方面未能完全達到您的期望，我們深感抱歉。您的坦誠意見對我們來説非常寶貴，我們將認真審視並積極改進。我們會仔細評估早餐的品種和精緻度，並重新審視泰式晚餐的口味和價格，努力使其更加正宗並物有所值。同時，我們也會考慮增加客房送餐的種類，以滿足更多客人的需求。感謝您提到我們提供的免費活動和適合沉浸式看海的寧靜環境。關於健身房設備較少的問題，我們也已記錄在案，並會在未來的升級計劃中予以考慮。我們衷心希望您在康萊德蘇梅島度過了一段美好的時光。您的反饋將幫助我們不斷提升服務質量，期待在不久的將來再次歡迎您的光臨，為您帶來更加完美的入住體驗。 蘇梅島康萊德酒店團隊