Idyllic Samui Beach Villa Resort

The resort cleanliness level is very good. The staff were all very helpful and accommodating except for 1 night staff who doesn’t seemed to know much about the job. I checked in very late in a stormy rain. When I arrived, I needed to know how I can contact or get help should I need; there is no shelter linked to the main office, no telephones for you to contact them. He couldn’t produce it. We also needed to ask what our breakfasts were and where we could have them. It was only upon checking he gave us a menu. He seemed to not know many things and can’t converse well in English. There was a booklet for all the guests for you to read so u know what’s in for you. It states that if you wish to do laundry on your own, the resort would provide the detergent. We requested, but the staff said they wouldn’t provide. I asked them to refer to the booklet but she said it was not updated. We needed to buy on our own. We went out and when we returned, a packet of detergent was there for us though. The 4 days we were there, the rain was almost non stop. We booked this resort because we felt that even if we couldn’t get to anywhere we could enjoy the resort still. But, this was not possible. The internet connection was persistently an issue. There was sometimes the pop up page to connect and sometimes it would not activate. We couldn’t watch much. The speed was horrendous even for me to do any work, or any uploading of my media files. We wanted to catch from football games but the internet was just too slow. We had to use our hotspot to watch the games or do anything quicker. There were some stairs leading to the main door of the villa, when it rains, there was a part that was very slippery. It was constructed with some kind of slopes with a little bit of steps… I’m not sure why they would want to construct it that way, because I’ve got elderlies traveling with me. If you are looking to go out all the time and only needed a shelter, this accommodation may work. But if you are here during a monsoon season, and are looking to do some work using the internet, you are in for lots of frustrations. On the day of departure, we had a punctured Tyre. The staff helped to get someone to come and help repair it. In the end, we were able to leave safely. All in all, I believe the staff is one of the main reasons the resort is doing ok.

Friend holiday and birthday celebration

Die Unterkunft war toll gelegen und die Villa sehr schön und sauber. Wir konnten mit all unseren Anliegen zu Volker und er hatte immer ein offenes Ohr für uns. Vielen Dank für die unvergesslichen Ferien und hoffentlich bis bald. Jessica mit den Jungs