Ratnapriya Hotel and Resort

I have stayed in many hotels, but this was by far the worst experience I’ve ever had. From the moment I arrived, it was a disaster. The check-in process was painfully slow, with an uninterested staff member who barely acknowledged my presence. No warm welcome, no basic courtesy—just a tired, uninterested glare. The room? A complete horror. Stained sheets, a musty smell, and a barely functioning air conditioner. The bathroom was even worse—mold in the corners, broken fixtures, and a leaking faucet that dripped all night long. The towels provided looked like they hadn’t been washed in ages. I wouldn’t be surprised if they were just refolded and reused. Service? Nonexistent. Calls to reception went unanswered, and when I finally tracked someone down, they acted as if I was bothering them. I asked for a fresh towel and was told, “We don’t have extras.” Housekeeping never showed up, and when I requested basic toiletries, I was met with a shrug. The so-called restaurant was another disaster. The food was overpriced, bland, and served cold. I saw multiple guests complaining, but the staff couldn’t have cared less. The breakfast buffet was a joke—stale bread, watery coffee, and a questionable-looking fruit platter. To top it all off, the noise level was unbearable. Paper-thin walls meant I could hear every conversation, argument, and movement from the neighboring rooms. Sleep? Impossible. I couldn’t check out fast enough. No apologies, no interest in feedback—just a miserable experience from start to finish.

Mannersless people they don’t know how to treat with others pathetic service don’t recommend plz don’t go at any cost

All is good, and good discounts . But TV setup box not recharged so TV not working ,other are good .

All things is great like room and restraurant I was stay in deluxe city view room tariif are normal ....... Food was very delicious and tasty service staff very good and those nature are really great Really I was very happy with my family stay overthere .....

It was quite place and easy ask for any help needed and they also co-operated for early check-in thank you for this service

there is no free drinking water in this hotel. no RO plant available in this between staff, there is no coordination. many small things are lacking and receptionist didn't give setisfactory answers.