مستخدم نزيل
29 مايو 2024
Ladies and Gentlemen,
We booked a room from May 25th to May 29th, 2024 and on May 26th around 9:30 p.m. we were in the lobby. And the reception staff were very, very unfriendly when we were sitting there, first a staff member came and told me to sit correct and after 5 minutes a *** came and said my husband should take his feet off the table and what was worst came Another employee told us without knowing that we weren't allowed to sit in the lobby. My question is if people are allowed to book a room with you who don't use the lobby so they should just stay in the room, the lobby is only for those who have to wait or something else. never again and wouldn't recommend it. We booked from Germany and were very disappointed
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