The Avenue Hotel Ballygunge

its good need to improve some items room slipper celing paint bathroom door bed comfortable room telephone properly not working.

property is average, receptionist service is very late. Outsider food is not allowed due to their own restro, Overall not very good experience, fistly they shifted me in moisturized room which was smelling a lot

Room was a bit small to be cozy but it was enough for a single person. Bed was comfortable and clean. You can not bring outside food so you have to either go outside or order from their limited menu.

Pls find details reviews below: 1) Torn and dirty linen and pillow provided. 2) Room had fungal smell. 3) Room wasn't ready for checking till 12:00 PM and still sent to alloted room wherein electrician and house keeping were found to be working. Was sitting in lobby from 9:45 AM to 12:00 PM and could have waited further on the ground of room up keep in proper way. 3) As per voucher 10% discount was mentioned on food asked for food twice i.e. in afternoon and night but discount was provided only on one bill and told me it's there in their policy. 4) Receptionist was too rigid and firm in her behaviour which is not desirable. For the first time has faced such issues have taken photographs of linen, pillow and fungus present in the room and can share it if required.

The property is unlike any shown in the pictures. The property is dirty and run by lousy staff. The reception staff only has one thing t say - I will speak to the manager and come back. It took 3.5 hours to get an extra bed. The breakfast was all done by 9:40 am while it should have been there till 10 am. The room is dusty and dirty. There is 1 slow lift which is also used to carry food. You will hear calls for prayer from next door through the day.

awesome location, good food … a/c was not that great but totally fine … rajshekhar uncle were very helpful who sits in front of the hotel , he told us lot of itenaries in kolkata