Hyatt Centric Ballygunge Kolkata

地道非常好

早餐好吃，大堂整潔，服務人員態度很好，就是位置有點難找，在巷子裡面，還有沒有什麼風景可以看，外面看出去是廢棄的政府大樓。

Excellent South Kolkata location. Good food. A micro-brewery in the rooftop bar in the evenings with good music. You could add a live band on weekends, playing soft music so that people can talk.

The pool area is kept very well and it is clean. The same for the fitness room, it has everything you could need and Raj is a great guy who takes care of the pool and fitness

We are very impressed with the service . Pinky also took care of us thanks for the hospitality of this hotel. Breakfast was awesome.

I had a very disturbing experience during my recent stay at this hotel. While I was in my room, a hotel staff member knocked on the door twice. I did not open the door, assuming it was not urgent. To my shock, the staff then used a master key to enter the room without my permission. At that time, I was changing my clothes, and this sudden intrusion left me extremely uncomfortable and violated. This is a serious breach of privacy and security, and I expect far better standards from any professional hotel. Such behavior is completely unacceptable, and I urge the hotel management to take this matter seriously, train their staff properly, and ensure this does not happen to any other guest in the future.