نوكسين ديلاكس هوتل - شامامل جميع الخدمات

مراجعاتنوكسين ديلاكس هوتل - شامامل جميع الخدمات

نوكسين ديلاكس هوتل - شامامل جميع الخدمات

Plaj Sokak NO: 3, Alanya, 07490, Türkiyeعرض تفاصيل الفندق
نوكسين ديلاكس هوتل - شامامل جميع الخدمات
نوكسين ديلاكس هوتل - شامامل جميع الخدماتنوكسين ديلاكس هوتل - شامامل جميع الخدماتنوكسين ديلاكس هوتل - شامامل جميع الخدمات
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تقييمات الضيوف نوكسين ديلاكس هوتل - شامامل جميع الخدمات

8.7/10
جيد جداً
41 تقييم
التقييمات الموثوقة
الموقع8.7
المرافق8.7
الخدمة8.7
النظافة8.7
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جميع التقييمات(41)
تقييمات إيجابية(1037)
تقييمات مع صور / فيديو(51)
تقييمات سلبية(139)
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
عائلة
10/10
متميز
تم النشر في 31 يناير 2023
خیلی هتل خوبیه و بسیار عالی هست خدمات دهی خیلی خوبی دارد پرسنل مهربان و خوش گفت و گو دارد و غذا های ایرانی و خارجی داخل هتل صرف می‌شود و نوشیدنی های ایرانی و خارجی بسیار خوبی دارد غذای های لذیذ دارد فاصله تا آلانیا ۱۰ دقیقه می‌باشد این هتل برای مسافرت و خاطره انگیز بستر عالی می‌باشد
رد من مكان الإقامة: میهمان گرامی ، به عنوان خانواده Noxinn Deluxe Hotel، اول از همه از طرف همه همکارانم از نظر زیبای شما تشکر می کنم. خوشحالیم که تعطیلات خوبی را سپری کرده اید. با بیان اینکه تداوم رضایت میهمانان در اولویت کاری ماست، امیدواریم دوباره شما را در جمع خود ببینیم و روزهایی تندرست برایتان آرزومندیم. با احترام،
مستخدم نزيل
تم التسجيل الوصول ديسمبر 2022
رحلة مع الأصدقاء
10/10
متميز
تم النشر في 31 يناير 2023
هتل خوبیه. محیط تمیز. سرویس دهی عالی. غذا های خوشمزه. دیگه جونم برات بگه که چون نوسازه خیلی خوبه. اجرا های شبانه موزیک. برنامه هتی تفریحی. پارک آبی با آب گرم . بار نوشیدنی ۲۴ ساعته.رستوران آلاکاردو رستوران ۲۴ ساعته ساحل زیبا . خلاصه همه چیز خوب و عالی
رد من مكان الإقامة: میهمان گرامی ، به عنوان خانواده Noxinn Deluxe Hotel، اول از همه از طرف همه همکارانم از نظر زیبای شما تشکر می کنم. خوشحالیم که تعطیلات خوبی را سپری کرده اید. با بیان اینکه تداوم رضایت میهمانان در اولویت کاری ماست، امیدواریم دوباره شما را در جمع خود ببینیم و روزهایی تندرست برایتان آرزومندیم. با احترام،
Svetlana L
تم التسجيل الوصول أغسطس 2025
رحلة مع الأصدقاء
10/10
متميز
تم النشر في 28 سبتمبر 2025
lobby bar aleyna and eylul so beautiful thank you so much good service every time lovely and polite very quickly beautiful face ♥️♥️♥️
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you very much for your kind feedback and for highlighting the excellent service of our colleagues Aleyna and Eylül. We are delighted to know that their friendliness, politeness, and attentive service made your experience even more enjoyable. Your lovely words will be shared with them and will surely motivate our whole team. We look forward to welcoming you back again soon! Kind regards,
Paul S
تم التسجيل الوصول يوليو 2025
غير ذلك
4.0/10
تم النشر في 14 أغسطس 2025
We were party of nine including 3 children . This hotel is huge . Unfortunately the facilities cannot support the number of guests . We estimated around 1000 guests and around 200 sunbeds around the pool and same again at the beach . The sunbed war is therefore obvious . Those without sunbeds accommodate the tables and chairs around the poolside lunch area . There is then no where to sit for lunch and staff refuse to serve lunch unless you have a table !! I have 25 years experience of visiting Turkey and always found hospitality is exceptional . Not here!! Staff are rude surly and dismissive .They have a selective grasp of English and seem to play games with your orders or simply do not bring them at all . The exceptions were the Russian girl who does the pool aerobics and the lad in the cocktail bar above the kids club who were both lovely . The food is hit and miss to say the least . Breakfast is appalling . Evening buffet poor . Lunch if you can get it was ok albeit not great . The best place for lunch is the beach bar. We ate out in the end when we could . Our room was tiny . Overlooked a builders yard and was next door to their store . They tend to test power tools around 9 am . Our tv did not work but due to issues reported by the rest of our party we did not waste time or effort reporting . Again no one suddenly speaks English . The hotel is full of Russians who for some reason do not seem to like us ? From barging in at food queues barging into lifts even taking food off of our children’s plates it all adds up to the completely wrong atmosphere and environment for a relaxing and enjoyable break which after all is why we are there . The two stars are for cleanliness . Staff are always cleaning and overall facilities which are ok despite being too cramped . My advice is look elsewhere . We’re home and need a holiday says it all for first time ever I was glad to leave !!!!! Included is a lunch menu cheese burger picture . We never did identify the yellow paste which I assume was a cheese ?
ترجمة
رد من مكان الإقامة: Dear Guest, Thank you for taking the time to share your feedback. We value all guest input, as it helps us continuously improve. However, we must clarify that several of the points raised do not fully reflect our standards and services. Guest Capacity & Sunbeds: Our hotel is large, and during peak season it can be busy. Sunbeds around the pool and beach are limited due to safety regulations and space restrictions. Our policies are in place to ensure fair use, and staff actively monitor this. Claims of “no availability” do not reflect the measures we implement to accommodate all guests safely and comfortably. Dining & Service: We offer a wide variety of daily dining options, including themed buffets, snack bars, and à la carte selections. All meals are prepared under strict hygiene and safety standards. While taste preferences differ, reports that food is “appalling” or consistently “poor” do not reflect the overall quality consistently reported by our guests. Table service policies are designed to ensure an organized and safe dining experience. Staff & Communication: Our team receives continuous training, including language skills. While not every staff member may speak fluent English, each department has personnel who speak different languages to assist guests. Our staff consistently aims to provide professional, polite, and timely service. We are glad that some members of our team, such as the pool aerobics instructor and cocktail bar staff, were recognized for their service. Room & Facilities: Rooms are assigned based on availability and booking preferences. All rooms are maintained to the highest standards of cleanliness and comfort. Maintenance issues are addressed promptly whenever reported. Overall: We regret that your experience did not meet your expectations. However, many guests return year after year and consistently express high satisfaction with our facilities, food, and service. While peak season can be busy, the notion that our hotel cannot provide a comfortable, clean, and enjoyable experience is not accurate. Thank you again for your feedback, and we hope to welcome you back to demonstrate the high standards we uphold. Kind regards,
مستخدم نزيل
تم التسجيل الوصول مايو 2025
عائلة
8.0/10
جيد جداً
تم النشر في 19 يونيو 2025
We have just returned from a fabulous week at the hotel. The downsides are that need more cleaning and stocking of toilets. Often no toilet roll and not kept clean. Lots of waiting to be served in the lobby bar as staff ignored us on occasions. Poor labelling of food. My daughters are vegan and vegetarian and found little to pick from as lots of food labelled as vegetables had meat in. Soups also made with meat stock. These are minor things that can be addressed. The entertainment in the evening needs some work. Amateur shows. Would prefer more external acts. Karaoke or something. The beach bar needs to stay open for longer. The positives though are some wonderful kind and helpful staff at the restaurants and bar. Ugar and Berkann who I want to keep as my son. So lovely to everyone and always smiling. The energy of the animation team, especially our friend Josephine. Mustafa and Ali. Our wonderful friend who owns the florist, what a wonderful man you are. Habip the operations manager who was so lovely. We had the best holiday here and would love to return.
ترجمة
رد من مكان الإقامة: Dear Guest, First of all, thank you for choosing our hotel and sincerely sharing your experiences with us. Your opinions are of great importance to us and we would like to state that we carefully examine each comment. We read with regret some of the issues you mentioned in your comment. Each of them has been carefully evaluated by our relevant departments.Our waiters never neglect to do so, but we are sorry for this situation that occurred due to the busy schedule. There is always a vegetable soup option in our soups. We regret your feedback about our animated shows, we have programs and entertainment that try to appeal to every audience. We sincerely thank you for taking your valuable time to share this kind and beautiful comment with us. Your feedback is extremely valuable to us in increasing our service quality and the motivation of our team members. We are very happy that you were satisfied with the service we provided. We would like you to know that we will always be very pleased to welcome you back to our facility. Best Regards,
مستخدم نزيل
تم التسجيل الوصول أكتوبر 2025
غير ذلك
10/10
متميز
تم النشر في 13 نوفمبر 2025
We had a great experience in this hotel! The hotel management surprised my wife by giving her some birthday gifts!!! We went on a tour boat and came back to see the gifts in our room. Cleanliness of the hotel stood out for me. Foods were tasty and amazingly surplus!! We will surely revisit!!
ترجمة
مستخدم نزيل
تم التسجيل الوصول أكتوبر 2025
غير ذلك
2.0/10
تم النشر في 7 نوفمبر 2025
The worst hotel. Ever been in clean big and lovely hotel food dreadful stuff even worse No a fussy eater but the same thing to eat dinner and tea times Breakfast give up for 30 minutes to get a fried egg or pancake while 20 Russians pushed to the front and just grab Still have not seen one member of staff speak to anyone just like brain dead robots ignoring everyone
ترجمة
Gurp S
تم التسجيل الوصول أبريل 2025
مسافر منفرد
10/10
متميز
تم النشر في 4 مايو 2025
Great experience really friendly and helpful staff. Niran from Guest relations was super helpful and really went out of her way to assist me with my specific dietary requirements. Good variety of food for all meals too. Though the gym needs new equipment and maintenance.
ترجمة
رد من مكان الإقامة: Dear, 500gurps Thank you for honoring us with this kind feedback. We are delighted to hear that you had a great stay at NoxInn Deluxe. We want to thank you for your praising words dedicated to the staff. We are looking forward to welcome you again. Best Regards
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
8.0/10
جيد جداً
تم النشر في 30 أكتوبر 2025
Not a 5* but there are some really good points about this hotel but equally some points that let it down. Good points are it’s really clean, rooms are really big and there is always something on to do during the days and nights. The evening entertainment is really quite good and we had a good time. You’ll enjoy this hugely if you like a lively atmosphere. Would also recommended upgrading to a sea view room if offered. We were in room 6015 and the views were amazing. Bad points are the food in the main restaurant is hit and miss but I always found something to eat. It gets really busy and some guests can be quite rude but that’s not the hotels fault. There’s no real dress code for evening meals either some people were coming in swim wear which wasn’t so good The beach could so with a clean as again some guests decide to leave rubbish and cigarette ends in the sand and I didn’t see any staff combing the beach to clean it. Overall we had a great holiday but not a 5*
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
10/10
متميز
تم النشر في 27 أكتوبر 2025
Fantastic holiday! Very well looked after, especially by Animation Team, in particular Anastasia! Great experience, offered good excursion experiences!
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
10/10
متميز
تم النشر في 27 أكتوبر 2025
We had a great holiday at this hotel. It's a large and clean hotel, as are the spacious and clean rooms. You can eat in the indoor restaurant and also at lunchtime on the beach. There was plenty of choice. There are several bars where you can get drinks, although the lobby bar is the best, as they also serve imported drinks. They also have the best cocktails. The entertainment team is truly fantastic and goes out of their way to organize lots of activities. Special thanks to Anastasiia! A very cheerful and enthusiastic lady who, besides organizing activities, also comes to have a nice chat with you. She's also a great Zumba dancer and instructor. All in all, we had a wonderful holiday here.
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
10/10
متميز
تم النشر في 27 أكتوبر 2025
Noxinn Deluxe Hotel is the best hotel. Everything was great. We had a great time. The activities were great fun. Big thanks to the best entertainment group. All the people who did the activities and entertainment were really good. Big thanks to all the girls and boys in the entertainment group.
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
4.0/10
تم النشر في 22 أكتوبر 2025
I travel quite often and have been to 2 star hotel which was way better than this. Shocking food quality (cold, dry and tasteless) it’s given us both stomach issues the whole week. Hotel entertainment etc is tailored to Ukrainian and Russian people which wouldn’t have been a problem but they were really rude and had no manners including most of the staff members. Pools are so so cold barely anyone went in them so the beach was packed because everyone had to go there.Hotel itself is nice looking and the rooms are a generous size. We okayed for a Turkish bath inside the hotel that was the best thing and best service in this hotel. Mexican restaurant was also horrible. Transfer we booked through love holidays was also horrible the way there, we got shouted at by the driver who didn’t speak any English, then he threw our bags on the floor when we arrive at the hotel.
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
6.0/10
تم النشر في 20 أكتوبر 2025
My Daughter and I have just got back from a week in this hotel.. omg it is totally overrun by Russians, I have never come across so many rude people in my life! The hotel is beautiful but they really let it down! Meal times were horrendous, they push and shove all of the time and the amount of food they eat and waste is unbelievable, I wouldn’t say the hotel caters for the British at all! To be honest there was only a couple of the staff in the hotel that were friendly, shout out to the young man in the cocktail bar, also there was a young waiter who was really accommodating, he worked in the main restaurant and also the snack bar, I think his name was Seb something, also the little blonde waitress in the relax bar, all the other waiting staff were really rude and didn’t smile or interact, the transfer from the airport is far too long, between 2-3 hours. The food was nice but always cold, it’s a shame really because the hotel it lovely.
ترجمة
مستخدم نزيل
تم التسجيل الوصول سبتمبر 2025
غير ذلك
10/10
متميز
تم النشر في 16 أكتوبر 2025
Very good . HAKAN THE BEST . SUMMER FOOD AND DRINK AND POOL AND EVERYTHONG THE BEST HOTEL GOOD There are interns named Aslan Hakan, they were very helpful, thank you to Noxxin Hotel.
ترجمة