Mercure Kota Kinabalu City Centre

The recent stay at Mercure was ok, except for a few minor hiccups with the room amenities. The flow of clean water tap in one of the rooms was extremely slow. As we have 2 connecting rooms, getting the clean water was still ok. Just that got to keep refilling my bottles. While the other room, the mini fridge wasn't working. There were a couple of inconveniences but still manageable. If the room is individually booked, I think it will be a pain instead for either room. Would suggest that the hotel could fix them up. Will come back again and hopefully things gets better..

床上有一點點臟，服務超級棒，一點前退房，每多付50RM可以延長一個小時，有直飲水龍頭，這一點甚至比香格里拉和凱悦做得還要人性化，亞庇的水質太差了

这已是本人第三次入住这间酒店了，这次原本定了一间向山景露台套房，但辦理完入住手續之後進入房間才发現酒店安排了一间有海景房間，雖然沒有了露台，但还是非常的滿意

房間整潔,大小適中，櫃台服務人員樂於助人,位置在加雅街末端/，距離潔斯頓碼頭3~5分鐘步程 用餐地點皆歩行可到

Good location! Walking distance to wharf, mall, food places and more. Sheets, pillow and towels were nice and clean. Room was cleaned daily. TV needs to be upgraded as most channels don’t work and picture quality is so old. Stayed in the 2 bedroom suite which was nice and spacious. Breakfast needs improvement. Was the same most mornings. View was also really nice from the room of the water.

Great location, plenty of local eateries around, walking distance to mall and jetty. There are signs of wear and tear in the hotel, but overall cleanliness is acceptable. The drinking water tap is amazing effort in reducing plastic use. The buffet breakfast is acceptable.