JW Marriott Masai Mara Lodge

This was hands down the best experience we have ever had with a resort! Every single team member was so kind, welcoming, and helpful. They truly make you feel like family. We lost a beloved pet back home while we were here & every team member who heard about it found us to give us condolences or to see how we were doing - it was honestly overwhelming, in the best way, to feel so cared for. Our guide, Lucy, was absolutely incredible & made sure we had the best time - she has the biggest heart & you can tell she deeply loves and respects the animals and loves what she does. The tents were spacious & comfortable. The lodge’s common areas were also spacious & comfortable and everything was beautifully decorated. The spa was incredibly relaxing. The food, the landscape, the special touches, like twice daily game drives, sundowner, and bush breakfast, made for an unforgettable adventure. The resort can also schedule hot air balloon rides for you, which was an excellent experience & gave a different viewpoint to see the Savana. It was also an honor to have the opportunity to visit a local Masai village to learn more about the Masai people and their culture - an incredibly welcoming community with the kindest people. I truly cannot say enough good things about our experience and this lodge - I would recommend them to everyone!

Our stay at this lodge in the Masai Mara was truly unforgettable. It was far more than just a hotel — it was a deeply immersive experience that elevated our entire trip. I genuinely cannot imagine having stayed anywhere else; it was perfect in every way. From the beautifully designed accommodations and delicious cuisine to the thoughtful touches throughout the lodge, every detail was carefully considered. The guides were incredibly knowledgeable and passionate. The cameras provided from the Canon studio and staff to help you take the perfect photos was an amazing addition to the safaris. Some of the most memorable moments outside of the safari included breakfast in the bush, sundowners with breathtaking views, and meaningful cultural experiences. One highlight was our visit to the Maa Trust, where we learned about their work supporting local communities. This was something I had a particular interest in and our guide was able to make an accommodation to schedule this for us, again going above and beyond. I was able to purchase honey produced through a beekeeping initiative — a powerful and inspiring program that helps women support their families. I’m especially excited to use this honey to make the iconic Dawa cocktail and share a piece of this journey with friends back home. This lodge made our Masai Mara experience truly extraordinary, and I would enthusiastically recommend it to anyone seeking an authentic, luxurious, and enriching safari adventure.

I’ve had the privilege of traveling extensively, but this experience stands out as one of the most unforgettable of my life. A heartfelt thank you to our exceptional guide, Issa, whose professionalism and deep knowledge of the reserve made every moment extraordinary—he seemed to know exactly where to find every animal. The entire team at the JW went above and beyond, delivering impeccable service that elevated this luxury adventure to an entirely new level. I would wholeheartedly recommend this experience to anyone seeking something truly special. Thank you again for making our honeymoon absolutely unforgettable—I already can’t wait to return.