V Plaza Hotel

Nice environment to stay for leisure or business trip

The rooms are big and clean but everything else is terrible. It started when I booked the hotel for a business trip. There are not a lot of hotels in KB, so the choice is limited. The hotel confirmed my booking then a week later cancelled saying they did not have the capacity. It took the company I was consulting for to call and secure a room for me. To reach the offices of our client, we need to utilize hotel transport. We booked each day in advance but the hotel managed to screw up the booking each time making us late three days in a row. When I misplaced the plastic key to my room, they charged me $11 to replace it (the only hotel in the world to do that and I have been to hundreds of them). On the way out of your room, the door does not close and lock automatically. You have to run your key to retract the bolt lock and pull it shut (when you are leaving). The bathroom has a 4 inch step down into it meaning you are in danger of stubbing or even breaking a toe if you get up at night to go to the toilet. The food is severely limited, poor quality, and only good for a carb load. Finally, the wifi is only good for about 10minute at a time then cuts out for 5-10 minutes. This is the worst hotel I have visited in a long, long time ,and I have been in some pretty bad hotels.