مراجعاتHotel Pudu Plaza Kuala Lumpur

رد من مكان الإقامة: 非常感謝您的反饋！聽到顧客對我們酒店的服務以及我們團隊提供的優質服務如此滿意，我們感到非常高興。我們已將您的評價轉達給我們的團隊，期待再次與您相見

رد من مكان الإقامة: thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn’t have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly. To further show our deepest apologies and gratitude, we wish to contact you personally to discuss this further. Regrads Hotel Pudu Plaza

رد من مكان الإقامة: Dear Yang Woon Siong, thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'am looking forward to having you again as a guest in our hotel. Regard Hotel Pudu Plaza

رد من مكان الإقامة: Dear Guest, We are sorry to hear that our water heater issue during your stay. we sincerely apologize and will take a step strive to make improvement accordingly.RegardHotel Pudu Plaza

رد من مكان الإقامة: Dear Guest, Thank you for the wonderful review we are happy to hear you had a good experience on your recent stay, we are look foward to welcoming u back in the futureRegardHotel Pudu Plaza

رد من مكان الإقامة: Dear Guest, Thank you for your kind words about your recent stay! We're thrilled to hear you loved the spacious layout and modern design of your room. We appreciate your business and pls do share your good experience with Families and Friends. We look forward to welcoming you back again soon.Regard Hotel Pudu Plaza

رد من مكان الإقامة: Thank you for sharing your experience. We regret to hear that the room did not meet your comfort expectations. We're looking into the issues you mentioned to ensure a more comfortable stay for our future guests." "We appreciate your feedback on the comfort of our accommodations.RegardHotel Pudu Plaza

رد من مكان الإقامة: Thank you for your feedback! We’re glad you found our location convenient and hope to welcome you back for another pleasant stay.

رد من مكان الإقامة: Thank you so much for your kind words! We're happy to hear that our staff made your stay enjoyable acomfortable and found our location convenient. please do share your good experiece with friends and family. Hope to see u soon Regards Hotel Pudu Plaza

رد من مكان الإقامة: 感謝您的反饋！很高興聽到您多次選擇入住我們酒店，並且對我們的房間滿意。我們也很高興能為您提供物有所值的住宿體驗。期待您下次光臨，我們將繼續為您提供優質的服務！祝好，Hotel Pudu Plaza

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We’re happy to hear that you found the room spacious and appreciated the parking facilities.We apologize for the issue with the hair dryer and the mini fridge, and we will check these items to ensure they are in working condition. We also appreciate your note about the deposit receipt reminder, and we will make sure to improve our communication to ensure guests are reminded of this during check-in.Regarding the room card, we’ll review this process to ensure that all guests are provided with the appropriate number of cards.Thank you for bringing these points to our attention, and we hope to welcome you back soon for an even better experience.Best regards,Hotel Pudu Plaza

رد من مكان الإقامة: Thank you for sharing your feedback. We sincerely apologize for the issue you encountered with the cleaning service during your stay. This is certainly not the standard we aim to uphold, and we understand how frustrating it must have been not to have the bedsheets and linen replaced or tidied, even after leaving the card notice.We will address this with our housekeeping team to ensure that proper attention is given to all guest requests moving forward. Your feedback is valuable, and we appreciate you bringing this to our attention.We hope to have the opportunity to welcome you back for a better experience in the future.Best regards,Hotel Pudu Plaza