PAVILION EMBASSY KLCC BY ELITE HOST Reviews

Name: PAVILION EMBASSY KLCC BY ELITE HOST
Address: No 200, Jalan Ampang, Kampung Datuk Keramat, Kuala Lumpur, 50450, Malaysia, No 200, Jalan Ampang, Kampung Datuk Keramat, Overseas, Malaysia
Rating: 9

PAVILION EMBASSY KLCC BY ELITE HOST

No 200, Jalan Ampang, Kampung Datuk Keramat, Kuala Lumpur, 50450, MalaysiaView Hotel Details

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Guest Reviews of PAVILION EMBASSY KLCC BY ELITE HOST

9.0/10

Great

46 review

Verified reviews

Location9.1

Amenities9.1

Service8.8

Cleanliness9.0

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All reviews(46)

Positive reviews(43)

Reviews with photos/video(16)

Awesome stay(14)

Great service(11)

Awesome rooms(8)

Large rooms(7)

Awesome amenities(5)

Negative reviews(3)

Stanley Zhuang

Elite Deluxe Suite

Stayed in Jul 2025

Family

1 review

8.5/10

Very Good

Posted on Aug 25, 2025

I had a pleasant stay at Pavilion Embassy KLCC. The apartment was clean, comfortable, and very convenient. Check-in was smooth with clear instructions, making the whole process hassle-free. The location is excellent — easy access to everywhere I needed to go, with a mart and even Luckin Coffee right below the apartment, which was a nice touch. The only downside was that the air-conditioning in the master bedroom wasn’t strong enough, which made the room a little less comfortable compared to the rest of the apartment. Aside from that, everything else was great and I enjoyed my stay. Would recommend for those looking for a well-located and easy stay in KL.

6/7

Anonymous User

Elite Studio Suite

Stayed in Apr 2025

Family

3 review

7.0/10

Posted on May 24, 2025

Shot vacation with my family. I love to stay again but pls train your receptionist . Before check in must pay myr 200 for deposit. After check out the reception like Bangladesh/Nepalese refused to give the deposit cuz have stain on the bedsheet. I’m already explained just my daughter choc milk can use detergents but he laugh. Why you laugh isn’t funny? Where your manner as a reception? We always clean the bedsheet in our room just ok only baby milk not very difficult to clean! In the bath tub have a lot hair my wife clean by herself pls clean & check your 🛀 at the water trap! Overall we enjoy to stay here! Kids friendly airbnb! Hope you can check better for cleanliness.

6/19

Response from Property: Thank you for staying with us and for sharing your feedback. We're glad to hear that you and your family enjoyed your stay overall and appreciated the kid-friendly environment.We sincerely apologize for the misunderstanding during check-out. While our team initially flagged the bedsheet due to visible stains, we have since reviewed the matter and confirmed that it was chocolate milk, which is removable. As a gesture of goodwill, we have fully refunded the RM200 deposit.Regarding the interaction at the front desk, our receptionist intended to be polite and welcoming by smiling and engaging with warmth. We regret if this was misinterpreted and have taken your feedback seriously. Our team has been reminded to maintain clear and respectful communication at all times.We also appreciate your comments on cleanliness, which have been addressed with our housekeeping team to ensure improvements moving forward.Thank you once again for your valuable input. We hope to welcome you and your family back for an even better experience in the future.

Anonymous User

Elite Studio Suite

Stayed in Jul 2025

Family

2 review

9.0/10

Great

Posted on Aug 11, 2025

Good... Best location and everything was perfect...

Laudine Henriette

Elite Studio Suite

Stayed in Mar 2025

Family

1 review

9.0/10

Great

Posted on Jun 24, 2025

Value for money. There’s a supermarket and eateries downstairs. Smooth check-in and check-out process.

Anonymous User

Elite Executive Suite

Stayed in Apr 2025

Family

4 review

9.0/10

Great

Posted on May 17, 2025

The room facility & location is very good, only the toilet no clean enough.

Daniel NSW

Elite Studio Suite

Stayed in Aug 2025

Family

1 review

9.5/10

Amazing

Posted on Sep 21, 2025

It's always our priority to stay here whenever we are visiting Kuala Lumpur. Very convenient for family staying together in one place rather than separately in different rooms

Anonymous User

Elite Deluxe Suite

Stayed in Jul 2025

Family

3 review

8.0/10

Very Good

Posted on Aug 7, 2025

There's no sign of TOWER C which is the chwkc in tower, just need to ask the staff around, and is the third building. Overall value for money. Smooth chwkc in and check out process. Need to contact staff in advance to getting QR code for car park entrance.