مراجعاتAgile Bukit Bintang TRX by Dormeo Destinations

رد من مكان الإقامة: Thank you so much for your kind words! We're delighted to hear that you found our place modern, clean, and comfortable. It's great that you enjoyed the beautiful view of the KL skyscrapers and KLCC. We hope to welcome you back again soon!

رد من مكان الإقامة: Thank you for your feedback! We’re happy to hear you were satisfied with your stay. We look forward to welcoming you again and making your experience even better!

رد من مكان الإقامة: Thank you so much for your kind feedback! 🌟We’re truly pleased to hear that you enjoyed your stay — from the cleanliness of your room to the convenience of our location and complimentary shuttle service.It means a lot to know our warm and thoughtful team helped make your experience more comfortable. Your words encourage us to keep doing our best every day.We hope to welcome you back to Dormeo Destination soon, where comfort meets convenience

رد من مكان الإقامة: Thank you for sharing your thoughtful review. We’re delighted to hear that you appreciated the cleanliness of our space, the secure card access system, and the convenience of having a fully equipped room with amenities like a refrigerator and washing machine. It’s also wonderful to know you enjoyed the overall environment. We do understand that our self-check-in system may take some getting used to, especially for first-time guests, and we appreciate your feedback on this. We're continually working to make the process clearer and more seamless for everyone. Thank you again for staying with us — we hope to welcome you back soon.

رد من مكان الإقامة: Thank you for sharing your experience with us. We’re glad to hear that you appreciated the convenient location and the beautiful 40th-floor city view. However, we’re truly sorry to learn that your stay did not meet expectations. We sincerely apologize for the odor issue in the bathroom — this is certainly not the standard we aim to provide, and our team will investigate it thoroughly. We also regret that noise from neighboring rooms affected your comfort. While some external factors can be difficult to control, we understand how important a peaceful environment is and are looking into ways to improve this. Your feedback is valuable and helps us make necessary improvements. Thank you again for bringing these concerns to our attention.

رد من مكان الإقامة: Thank you for your kind feedback. We’re delighted to hear that you enjoyed our great location, conveniently close to Pavilion Kuala Lumpur and TRX. We strive to offer our guests both comfort and easy access to the city’s vibrant attractions. It was a pleasure having you stay with us, and we look forward to welcoming you back to Dormeo Destination on your next visit.

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We are truly sorry to hear about the issues you faced during your stay, including the unpleasant smell and the broken bidet. This is certainly not the experience we want our guests to have, and we deeply regret the inconvenience caused. Please rest assured that our maintenance and housekeeping teams have been notified to address these problems immediately.We appreciate your kind mention of our convenient location, and we hope you will give us another chance in the future to provide you with a much better stay.

رد من مكان الإقامة: Thank you for your feedback. We’re glad to hear that most of your stay was satisfactory. However, we apologize for the unpleasant smell in the bathroom and the delay in returning your deposit. We have shared your comments with our team to improve these areas. We appreciate your understanding and hope to welcome you back for a smoother experience next time.

رد من مكان الإقامة: Thank you for choosing to stay with us and for taking the time to share your kind feedback. We are delighted to hear that you had such a positive experience and that our team, accommodations, and amenities met your expectations. It was a pleasure to have you as our guest, and we look forward to welcoming you back on your next visit to Dormeo.

رد من مكان الإقامة: Thank you for your feedback. We sincerely apologize for the inconvenience you experienced during your stay. Your comments regarding housekeeping and room conditions have been noted, and we will address these issues with our team to ensure improvements are made. We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a better experience in the future.

رد من مكان الإقامة: Thank you for taking the time to share your feedback. We genuinely regret that your recent experience with us did not meet your expectations.Regarding the RM300 deposit, please allow us to clarify that the deduction was due to evidence of smoking inside the room during your stay. As stated in our hotel policy, which is also communicated at check-in, we maintain a strict no-smoking policy in all guest rooms to ensure a clean and comfortable environment for all guests. Any violation of this policy results in a deposit deduction to cover deep cleaning and sanitization costs.We’re truly sorry to hear about your interaction with our front desk team. Your comments have been shared with our management team, and we will address them seriously to ensure that all staff provide the professional and respectful service our guests deserve.We sincerely appreciate your feedback, as it helps us improve both our service standards and guest experience. Should you have any further concerns or require more details, please don’t hesitate to contact us directly.

رد من مكان الإقامة: Thank you for your kind feedback. We're glad to hear you enjoyed the service and look forward to welcoming you again soon.