مراجعاتTeedo Hotel

Love it

酒店位於 Pudu Sentral,步行即可到達茨廠街、中央市場和武吉免登,交通便利。房間整潔,配備現代化設施。我的房間可欣賞 Merdeka 118的景觀。前台工作人員友好,樂於助人,入住和退房手續簡便。

酒店位置很隱蔽，一般人找不到 服務很好 很熱情

Teedo Hotel in Kuala Lumpur offers spacious, clean rooms with modern amenities and city views. Guests appreciate its convenient location near public transport and attractions. While the hotel provides good value for money, some reviews mention occasional maintenance issues. Overall, it’s a comfortable choice for budget-conscious travelers seeking a central location.

Subject: Formal Complaint Regarding Unpleasant Stay Experience I am writing to formally lodge a complaint regarding my recent stay at your hotel. I stayed at [Teedo Hotel, Kuala Lumpur] from [Check-in 5/17] to [Check-out 5/24], and unfortunately, the experience fell far below expectations for a property of your stated standard. I would like to outline the following issues encountered during my stay: 1. Air Conditioning Issue on the First Day: Upon check-in, I found the air conditioning in my room was not functioning properly. I reported this immediately to the front desk, who advised me to set the temperature to 10°C. Despite following the instructions, the room remained uncomfortably warm. It was not until later in the evening that a technician was sent to inspect the unit. While some action was eventually taken, the response was notably slow and the attitude of the staff involved was apathetic. 2. Housekeeping Service Repeatedly Ignored: I requested housekeeping services three times during my stay, specifically asking for a room clean-up and a change of bedsheets. On the first attempt, I was informed that the night housekeeping manager had left and the matter would be attended to the following day. The next morning, I reminded the front desk and also hung a “Please Clean Room” sign on the door. However, upon returning that evening, I was dismayed to find the room untouched. If daily housekeeping is not offered as part of your service, this should be clearly stated at the time of booking. This failure, especially given that a service charge was included, is unacceptable. 3. Serious Security Concern on the Fifth Night: At approximately 10 PM, someone attempted to open my room door using a key card. Fortunately, I was inside the room with the secondary lock engaged. Twenty minutes later, a hotel staff member rang the doorbell, asked for my name, and left after I explained I had already been staying for five nights. Another 20 minutes passed before two other staff members knocked and requested to photograph my passport. This was an alarming experience. I completed the check-in process and provided all necessary documentation on the first day—why was this revalidation necessary? 4. Overall Experience Was Extremely Disappointing: From maintenance and housekeeping to guest security and staff professionalism, the standards fell short. I paid for a full-service hotel but received inconsistent, disorganized, and poorly executed service. This stay has regrettably left a negative impression of your hotel and of hospitality standards in general. I respectfully request an explanation for the above issues and appropriate compensation for the inconvenience and stress caused during my stay. Please respond to this complaint within 7 business days. Thank you for your attention to this matter. Sincerely, [Full Name]KUO YU TING [Booking Reference Number or Room Number] ******************** [Email Address]fire49149@gmail.com

Nice and really enjoy stay at teedo hotel

The room is big but there is no wardrobe and table for me to do my office work. There is no hanger in my room. The bathroom is big. Value for money.

Kamarnya bersih dan luas, harga murah bangettt dan dekat LRT Plaza Rakyat. Dekat jalan raya dan mau kemana” mudah

It was a good stay just had one problem which was that my room card kept having problems and I needed to reset it multiple times

Enjoy my stay here but can be improved further for the housekeeping service

Clean and neat hotel.. very privacy, and have flate rate parking per entrance rm5 if u validate at counter. I park my car for the first day until my last day stay and i only pay rm5. It the utc parking.. and becaus of the location i dont need to drive in kl, i will public transportation lah. Got bus, got trains.. very convinient. Also pasar seni is close by..

Comfortable bed . A bit hidden but customer service is great

The location was very strategic , just beside the LRT (Pudu Sentral station) but the problem is the hotel is located above the UTC PUDU. It might not be very convenient for the customers as the grab will not pick up and drop off in front of the hotel as they have to drive up to 4th floors of car park. The hotel is very new as the staff say they just operated recently. The air cond is not cold although we have changed to another room after feedback with the receptionist. Something to praise was the staffs there are all very friendly and helpful as they immediately check for us after we told them our air cond is not functioning well. Customers can use the lift inside the utc building to reach the hotel. Overall, my stays in Teedo hotel is good and will be better if the air-cond is stronger and provide hangers for each room. Thanks..

very clean hotel, no bed bugs and other kinds of insects. location is not bad, close to merdeka/plaza rakyat mrt and also walking distance to petaling street + chinatown. staffs are very friendly and allowed me to keep my luggage after checkout. one thing i dont really like is that the hotel entrance is on the top of carpark (4th floor) so at night, coming back alone abit scary... but with grab, it is no problem.