I genuinely wish I could give zero stars for my stay at The Colony By Infinitum Flixses. This was easily one of the worst accommodation experiences I’ve ever had, and I strongly urge anyone considering this place to think twice. I booked my stay 3 days in advance, yet there was no proper confirmation until I had to chase the host multiple times. That should’ve been the first red flag. When I finally checked in at 6PM (check-in was supposed to be 3PM), I walked into a room that was absolutely disgusting. We’re talking:
- Wet towels left on chairs
- A dirty, slimy toilet
- Used bedsheets from previous guests
- Hair and dust all over the floor
It was revolting. I was exhausted from traveling, so I had no choice but to ***** the bed myself and sleep on a mattress cover. That’s the level of “hospitality” you’re paying for here.
And it gets worse.
At around 6PM, two random men just unlocked and walked straight into the room without knocking claiming to be housekeeping. No warning, no respect for privacy, nothing. It was honestly shocking and unsafe. I had to send them away because I just wanted to rest. The next morning, I requested cleaning at 8AM. The host said housekeeping would come at noon. Guess what? No one showed up. Instead, I get a message again at 6PM asking if they can clean the room. The same nonsense as the day before. Completely inefficient and unprofessional.
To top it all off, I wasn’t even given the room I originally booked. This place doesn’t care about cleanliness, basic service, or even guest safety. It feels like they just want your money and nothing else.
Avoid this place at all costs. Seriously, you will regret it.
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