Renaissance Kuala Lumpur Hotel & Convention Centre
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Kuala Lumpur
Renaissance Kuala Lumpur Hotel & Convention Centre
2025 Asia 100 – Family Hotels
Corner of Jalan Sultan Ismail & Jalan Ampang, Titiwangsa, Kuala Lumpur, 50450, Malaysia
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We Price Match
Last booked 3 hrs ago
Highlights
Varied breakfast
Ideal location
Cozy rooms
Sparkling clean
Excellent serviceShow More
Amenities
Sunbathing area
Outdoor swimming poolFree
Spa
Massage room
Executive lounge
GymFree
Private parking
EV charging station
All Amenities
Property Description
Depicted as an urban resort in the heart of Kuala Lumpur City Centre, Renaissance Kuala Lumpur Hotel and Convention Centre invites guests to discover authentic experiences that immerse them in the neighborhood DNA. Centrally located just a 3-minute walk from Kuala Lumpur Forest Eco Park and 10 minutes by foot from Petronas Twin Towers, this 5-star hotel offers 406 redesigned guest rooms, including themed family suites and extensive family-friendly facilities such as one of the city's largest pools with water slides and an expansive outdoor play area. Pamper yourself with a visit to the full-service spa, enjoy the recreational amenities including outdoor swimming pools, a waterslide, and a 24-hour fitness center, and stay connected with complimentary wireless Internet access.
The hotel features three dining outlets: the locally-inspired R Bar with its Bar Ritual experience, Evolution with authentic Italian and Asian cuisine, and H2O Bar & Grill by the pool. Additionally, 24-hour room service is available. For business and event needs, the hotel boasts 52,000 square feet of space, including 27 versatile function rooms and four pre-function lounges. Additional amenities include concierge services, a business center, limo/town car service, express check-in, and car-park (subject to charges). Each guestroom features minibars, LED televisions with digital channels, private bathrooms with separate bathtubs and showers, rainfall showerheads, and complimentary toiletries, as well as phones, laptop-compatible safes, and desks.
From business to leisure, Renaissance Kuala Lumpur Hotel and Convention Centre has it all.
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9.1/10
GreatConveniet location. Walkable distance to klcc. Nice swimming pool and playground for kids.
All 817 Reviews
Surroundings
Metro: Dang Wangi
(550m)
Metro: Bank Rakyat - Bangsar
(550m)
Airport: Sultan Abdul Aziz Shah Airport
(29.0 km)
Airport: Kuala Lumpur International Airport
(61.6 km)
Train: Dang Wangi
(1.5 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Family Suite, Club Lounge Access, Suite, High Floor
1 King bed and 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Club Executive Suite, Club lounge access, 1 Bedroom Suite, 1 King, Sofa bed, High floor
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Club Room, Club lounge access, Guest room, 1 King, Sofa bed, High floor
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
King And Sofabed Pool Cabana Guest Room With Pool View
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Deluxe Bay, Larger Guest Room, 1 King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
5
Deluxe King Room With Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
5
Club Bay Room, Club lounge access, Larger Guest room, King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
7
Presidential Suite, Club Lounge Access, 2 Bedroom Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Cabana, Guest Room, Twin, Sofa Bed, Pool View, Pool Access
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Club Room, Club lounge access, Guest room, 2 Twins, Sofa bed, High floor
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
Deluxe Twin Room With Sofa Bed
2 Single bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
4
One Bedroom Executive King Suite With Sofa Bed
1 King bed and 1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.1/10
Great
817 reviews
Verified Reviews- Cleanliness9.2
- Amenities9
- Location9.1
- Service9.1
Average for similar properties in Kuala Lumpur
Nurul Aini
June 24, 2025
The hotel has the best service, what can I request to prepare a piece of cake and balloons in conjunction with my son's seventh birthday, they prepared it with full sincerity.. my austere son is very happy and excited.. thank you ❤️
NEWJ
June 22, 2025
We checked into the hotel at 4 PM, though the check-in process was slightly slow. Thankfully, we were allowed a late check-out at 2 PM, which was a nice touch. However, two of the elevators were out of service during our stay, resulting in longer waiting times to get to our room.
There was also an issue with our TNG parking validation — we were charged RM20 when exiting the car park that night, but the hotel assured us it would be reimbursed after verification. Additionally, the bathtub initially couldn’t hold water due to a problem with the waste stopper, but we managed to adjust it ourselves, and it worked fine after that.
The location of the hotel is great, with many attractions and conveniences nearby. However, if you go out at night, even to nearby spots, be prepared for heavy traffic in the KL area — it can be quite jammed just trying to get back to the hotel.
The best part of our stay was the waterpark and playground, which are shared with Four Points by Sheraton. We had a lot of fun and truly enjoyed those facilities.
Guest User
June 26, 2025
Conveniet location. Walkable distance to klcc. Nice swimming pool and playground for kids.
Guest User
June 14, 2025
We had a pleasant stay at Renaissance.Especially the kids who thoroughly enjoyed their time at the pool and the playground. Would definitely recommend to families who want to spend quality time.And if the weather fails on you,there's a bathtub to soak in a bubble bath!
Hotel is walking distance to KLCC, tho I would recommend taking a Grab for safety if you have kids as the street is busy with uneven pathway.Overall..we would definitely come back!
Guest User
June 27, 2025
Hotel has great staff who are helpful and friendly. Amenities are great for families with kids.
Rooms are well appointed and spacious.
About the room. Its so noisy at night with all the illegal bike racing along Jln Ampang. We were on the 22nd floor and we could barely get proper rest because of the terrible noise coming from the street. I was very surprised the windows were not double paned to at least reduce the noise level. When the hotel provides complimentary earplugs that's surely not a good sign.
Its a shame as everything else is well above average.
Michael_Lai
June 23, 2025
We stayed one night at Renaissance KL Hotel and had a really great experience. The room was clean and spacious, the staff were friendly and helpful, and the whole atmosphere felt welcoming. My kids loved the swimming pool, and the breakfast had a good variety and tasted delicious. The location is also super convenient, close to KLCC and many attractions. We’d definitely consider staying here again next time we’re in KL!
Azmir Azlan
May 18, 2025
The hospitality of the hotel is on top notch! I was greeted by receptionist and got free voucher for my kids. The pool and playground are very big and clean. The foods served by h20 bar were very delicious. Thank you so much and we will repeat in the future
ChowdhuryFarhan
May 18, 2025
Disappointing experience despite great service at front desk.
While the hotel itself looks good and the location is convenient, several things really let our stay down. First, a shoutout to Royce at the front desk — his service was excellent and he made check-in smooth and welcoming.
However, that’s where the positives ended. The shower temperature regulator didn’t work properly — it was either scalding hot or freezing cold, making it almost impossible to enjoy a proper shower. The pillows were far too soft, and both of us woke up with neck pain every day. We requested firmer alternatives, but they never arrived.
To top it off, we were charged $3 per piece of cutlery, and ended up paying $6 for two plastic plates just because we wanted to eat in our room. For a hotel of this level, this felt like a cheap and petty move — something I’ve never experienced at any other 4-star+ hotel.
It’s a shame because I would have considered rebooking based on the location and initial impression, but these oversights and questionable charges have made me reluctant to return.
ChowdhuryFarhan
May 18, 2025
Renaissance KLCC is a good hotel with solid amenities and a convenient location. The rooms were clean and comfortable, and the staff were generally courteous and helpful. Check-in was smooth, and the lobby has a nice am
Services & Amenities
Most Popular Amenities
Sunbathing area
Outdoor swimming pool
Free
Spa
Additional charge
Massage room
Executive lounge
Gym
Free
Private parking
Additional charge
EV charging station
Car rentals
Bar
Table tennis room
3 Restaurants
Cafe
Taxi booking service
Conference room
Additional charge
Multi-function room
Business center
Children's pool
Playground
Free
Water park
Water slide
Kids' club
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Free
Outdoor swimming pool
Spa
Gym
Bar
3 Restaurants
Conference room
Multi-function room
Playground
Water park
Kids' club
3 Restaurants
Evolution
Style: A la carte, Buffet
Cuisine: International, Italian
Open for: Breakfast, Lunch, Dinner
H2O Bar & Grill
Style: A la carte
Cuisine: Mediterranean
Open for: Brunch, Lunch, Dinner
R Bar
Style: A la carte
Cuisine: International
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Towels
Pool bar
Pool umbrellas
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available On-site parking, and Charge, MYR 10.00 (approx. SAR 8.87) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Additional charge
Transportation
Taxi booking service
Car rentals
Front Desk Services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Bellhop
Luggage storage
Free
Wake-up call
Languages Spoken
English
Malay
Chinese (Mandarin)
Food & Drink
Cafe
Bar
Lobby bar
Room service
Health & Wellness
Table tennis room
Gym
Free
Massage room
Sunbathing area
Spa
Additional charge
Activities
Eco tours
Off-site
Water slide
Water park
Public Areas
Chinese instructions
PA and sound system
Executive floor
Non-smoking floor
Executive lounge
Water purifier
Elevator
Ventilation system
No smoking in public areas
Outdoor furniture
Smoking area
Cleaning Services
Dry cleaning
Additional charge
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's meals available
Children's slippers
Children's toys
Children's toothbrushes
Playground
Free
Kids' board games/puzzles
Kids' club
Children's pool
Business Services
Multi-function room
Multimedia display system
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Accessibility
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Accessible rooms available
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
To check-in, contact the property in advance.At the same time, please provide your check-in time
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs can be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra crib: Free |
Breakfast
TypeWestern, American, Asian, Continental, Vegetarian
StyleBuffet
Opening hours[Mon - Sun] 06:30-11:00 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–11 years old | MYR 54.00 (approx. SAR 47.86) per person |
Children 12–17 years old | MYR 108.00 (approx. SAR 95.71) per person |
Adult | Buffet:MYR 108.00 (approx. SAR 95.71) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is MYR 200.00 (approx. SAR 177.24) per night.
Deposit Payment MethodsThis property accepts cash and credit cards
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 1996
- Renovated: 2023
- Number of Rooms: 389
Depicted as an urban resort in the heart of Kuala Lumpur City Centre, Renaissance Kuala Lumpur Hotel and Convention Centre invites guests to discover authentic experiences that immerse them in the neighborhood DNA. Centrally located just a 3-minute walk from Kuala Lumpur Forest Eco Park and 10 minutes by foot from Petronas Twin Towers, this 5-star hotel offers 406 redesigned guest rooms, including themed family suites and extensive family-friendly facilities such as one of the city's largest pools with water slides and an expansive outdoor play area. Pamper yourself with a visit to the full-service spa, enjoy the recreational amenities including outdoor swimming pools, a waterslide, and a 24-hour fitness center, and stay connected with complimentary wireless Internet access.
The hotel features three dining outlets: the locally-inspired R Bar with its Bar Ritual experience, Evolution with authentic Italian and Asian cuisine, and H2O Bar & Grill by the pool. Additionally, 24-hour room service is available. For business and event needs, the hotel boasts 52,000 square feet of space, including 27 versatile function rooms and four pre-function lounges. Additional amenities include concierge services, a business center, limo/town car service, express check-in, and car-park (subject to charges). Each guestroom features minibars, LED televisions with digital channels, private bathrooms with separate bathtubs and showers, rainfall showerheads, and complimentary toiletries, as well as phones, laptop-compatible safes, and desks.
From business to leisure, Renaissance Kuala Lumpur Hotel and Convention Centre has it all.