Expressionz Professional Suites by MyKey

Very awesome for our, I’m believing trip.com Exactly travel all around the world with trip.com

非常差！嚴重避雷！ 1.種族歧視：中國人要根據規則下午3點入住，而且拿房卡不能留在房間裏等待要被請出去！外國人可以提前入住，且服務態度比中國人好很多！ 2.設備非常爛：晚上12點花灑爛了，怎麼打電話都沒人處理，相當於0服務。房間裏沒有牙刷沒有牙膏沒有拖鞋！

Service was very friendly :) Thank you for having us

I am happy

I recently had the opportunity to stay at your hotel, and unfortunately, my experience was subpar. I'd like to share some specific concerns: 1. Staff Responsiveness -The staff was often unresponsive and slow to attend to requests. 2. Management-The management seemed ineffective in addressing issues. 3. Information Availability-There was a lack of clear information about hotel services and amenities. 4. Amenities- Although the hotel's details mentioned amenities like a gym, lounge, gaming zone, and steam room, these were inaccessible to non-tenants. This discrepancy between advertised services and actual availability was disappointing. 5. Deposit Refund-The deposit refund process was slow and cumbersome, especially compared to the immediate collection of deposits. 6. Emergency Support-The hotel's service hours were limited, and emergency support was unavailable after 1 pm. 7. Room Maintenance-Some items in the room were broken, and the towel was torn. 8. Housekeeping-The room was not cleaned daily as expected. 9. Overall Experience-Unfortunately, this was one of the worst experiences I've had at a hotel. 10. Service Limitations-The hotel's limited service hours were attributed to it not being a traditional hotel. 11. Customer Support-The customer support team was inconsistent, with new staff members responding to queries without referencing previous conversations. 12. Recommendation-Based on these issues, I would advise potential guests to exercise caution when considering a stay at this hotel. I hope this feedback is helpful in identifying areas for improvement.

Had be staying in expression suites for numerous time. Affordable with car park rental of RM15 per stay. Will return again.