Best Kuala Lumpur Hotels

"Everything liked. The view from the room is chic. Convenient location, everything is clean. Of the downsides there are few shops near, but it's small"

"Don't expect too much, the hotel is cheap so its what you get, the bed is old, the toilet is dirty, no slippers to use, the aircon is old but super cold like you cannot adjust, the concierge is in first floor which is weird. The place is near the Train and food stall is just around the corner. KKK supermart is near also, also have fruit seller on the side. Salon for men is also outside the hotel. The staff ask for 50ringit deposit then return when we check out. Petronas twin tower is near, Batu cave is 30mins by grab. I booked the room with window but they give the one without window, i don't complain because only 2 nights only so never mind."

"Our 3rd time here but this time we were disappointed with the check in process. We arrived a bit late, almost 10pm. There's no one at the reception 😕 we rang the bell, call the hotel but there's no answer. After 20 minutes, one guy came out of nowhere. Not even a single sorry, he gave us the key and the rest is history 😂 Other than that, this hotel will always be our favourite because near the eatery, also a walking distance to Titiwangsa station (MRT, star LRT and monorail)."

"I have been staying at this hotel a few times last few years. I come back this year and staying here again. I noticed that there are some changes has been made by their management.. buutttt pls don't expect much from them as this is not 4 or 5 stars hotel okayyy.. just fair enough for you to stay for a short period. If you want to iron your clothes, they had prepared the place for it at level 8."

"Good location for the national stadium, bus stop right outside and walking distance. Good selection of cafes and restaurants nearby. Reception staff were lovely and helpful. Room was tiny but clean and what you would expect for such a low price. Perfect bed for the night."

"Reception staff very nice and friendly! We stayed one night as we were taking the bus from TBS the next morning so location was convenient - many shops and restaurants nearby. 7-11 is also on the same block but not 24hrs for some reason, closes at 11pm. Room was comfy and clean, great for one night!"

"Unforgettable Service at Banyan Tree Kuala Lumpur I’ve stayed at several 5-star hotels before, but the service at Banyan Tree Kuala Lumpur really stands out. Right from the start, Farhana at reception made me feel genuinely welcomed. She was warm, professional, and so friendly—it felt like I was being greeted by someone who truly cared. Although I had a small issue with my room (which was resolved by someone else), Farhana’s kindness and the way she carried herself made the issue feel minor. Her presence and the great first impression she gave really set the tone for my entire stay. At the restaurant, Raynalin and Halim were equally amazing. They were attentive without being intrusive, always checking in at just the right time and offering thoughtful recommendations. I felt so well taken care of—like they really wanted me to enjoy my meal and have a peaceful experience. I also noticed how consistent and gracious they were with every guest, which says a lot about the service culture at this hotel. The people here are what make Banyan Tree KL truly special. Farhana, Raynalin, and Halim—thank you for making my stay so memorable. I’ll definitely be coming back."

"I had high expectation prior to staying this hotel as it should be beyond 5 star hotel. After arriving the hotel later than expected, I would like to do quick check-in, dropping my luggages and having another meeting. However I was told to wait as there were other guests waiting for check-in. I don’t understand why they could have more check-in counters instead of 2 only. I came back later, everything was ok. I was asked whether I would like to have something to drink in my room and I asked for tea, and not delivered. In morning, I would like to have coffee in my room, unfortunately the coffee maker machine was out of order. I had to call butler for a mug of coffee. However, this issue was fixed during the day. Breakfast was ok but the place is crowded. After checkout, I requested a shuttle service to KL Sentral Station (actually it is walking distance), I was told it will be 10 minutes, again I have waited for 30 minutes until one of the staffs noticed and called the van. Overall the hotel was great but my experience with services from this hotel was far disappointed."

"Travellers from Indonesia. Stay : 5 Night ( Early Jan 2025 ) Room type : Cool corner king room. I couldn't sleep well, our room was on the 15th floor, above a pub like a discotheque. On New Year's Eve, we heard very loud music from night until morning 😭 The hotel seemed to have made a mistake in giving us this room, because we came as a family, but were given a room where we couldn't sleep well everynight. The room size is approximately 50m2. standard room size. if you are a family with lots of stuff like us, this hotel is not hotel for that. the room size should be OK, but the room design is a bit complicated, so the room becomes cramped. This hotel bed is comfortable and soft, suitable for young people. Room with amazing view : front is twin towers and pool side. And right side view is KL tower. Breakfast : buffet, various types of food, good taste. Perfect location for shopping. across from suria klcc mall , twin tower and aquaria. Left side : Nasi Kandar open 24 Hours. I wont back stay here if im back as family trip."