The Katoch Grand Resort

Had a satisfying stay. I stayed in the month of June, the stay was wonderful, the highlight of the stay was the beautiful view of the mountains and the calm and peaceful location. I had buffet dinner and breakfast, in breakfast i would recommend the hotel to increase some items, the buffet dinner was good and delicious. Only problem we faced during the stay was that there was a rude rowdy guest who broke plates and glasses which left us a little shaken , i was surprised to see that the staff rather than loosing emotion dealt with that juvenile in a very calm and professional manner. God bless the staff for facing these kinds of people. Overall my stay was quite good.

The Katoch Grand Resort Google review summary 4.3 1,671 reviews 5 ★ 4 ★ 3 ★ 2 ★ 1 ★ Reviews on other travel sites Tripadvisor 4.5/5 · 185 reviews Reviews Search reviews Vikram Gujral 1/5 21 minutes ago on Google This is a detailed review of this hotel. We checked in on15.06.25 and will checkout on 18.06.2025. We booked two most expensive rooms available i.e. Luxury rooms. On our day of arrival it was raining when we reached. There was one guy sitting on the front desk I waved at him several times he saw me everytime but kept standing at his desk and me alongwith my old parents, wife and one year child kept drenching in rain while taking out our luggage from the car . No one came to help from hotel staff or offered any umbrella. Trip typeHoliday · Family Rooms1.0Service1.0Location1.0 RoomsWIFI signal is intermittent. Maximum speed is 6-7mbps in the most expensive rooms of this hotel. The mattress in the most expensive rooms is worn out as it's a mattress of about 6 inches height, but it bends from centre and falls out to be 4 inches in height when u lie down, which might give you a severe backache and in our three nights stay we never woke up fresh in the morning. Furniture in the room is also worn out with all the paint and polish peeling off to dirty your clothes. Cushions are stained. However linen and pillows seemed to be clean. Carpets,Windows and curtains were very dusty seems to be not cleaned for quite sometime. Infact whenever we moved the curtains off the windows, minute particles of dust could be seen flying in the air inside the room, in sunshine. As I slept on the bedside close to the window and curtain every morning I woke up I had blocked nose. Floor was not clean when we arrived on day one. When we walked barefoot our feet became black with dust, although we waited about 30 minutes for the room which we told was getting cleaned. There were plastic wrappers and dust in the carpet of the room cleaned as per them. Television is a smart tv but has no proper internet to make it work. Toilet seat is very small and placed in a very small about 3 feet compact location between 2 columns. There are lots of Flys in the room . We asked for mosquito racquet, at first the staff said he couldn't find it. Later when we insisted he brought it. Every evening me and my wife used to spend about thirty minutes searching and trying to kill the flys so that our one year child could sleep without being disturbed by zzzzz sound of Flys. We used to share the same racquet with our parents as we were told there is only one racquet in the entire hotel. SafetyMOST SCARY INCIDENT. There are frequent power cuts. I think they had power backup which they use only when required Lift is very small and it is not connected to power backup. My parents got stuck in small size lift as the power got cut while they were inside. Lift was claustrophobic and my old parents remained trapped in the lift for about 15 minutes. Meanwhile I standing at the ground floor raise

Don't go by star ratings and all! Gem property in Manali! Needs some maintenance but is undoubtedly very well-built and the rooms are well-appointed! Clean and hygienic! Mind-boggling views due to its beautiful location! And, Warm Hospitality - very rarely seen nowadays at star-rated hotels in India, is prevalent here - a big 👏 for the hoteliers there!!