Luxury Planet Resort Manali

Our experience with this hotel was utterly disappointing. We booked 5 double rooms based on the owner's deceitful promises. First off, he claimed the hotel was conveniently located with ample parking space for all vehicles. What a load of crap! When we finally arrived at 11 pm after battling heavy traffic, we found ourselves navigating a godforsaken 1 km stretch of narrow, pedestrian-unfriendly road. To top it off, the owner greeted us with the manners of a pissed-off bull and demanded we cough up the advance payment immediately. Not once did he mention over the phone that this dump was in the middle of nowhere. Left with no choice, my family and I, ***** with our group of 6, were kicked out into the dead of night. Finding 5 rooms at that ungodly hour was next to impossible. Do yourselves a favor and steer clear of this sorry excuse for a hotel. It's nothing like the shiny paradise portrayed in their online photos. You Roy, Kerala.

We're delighted to hear about your positive experience! It’s wonderful to know that our team's efforts contributed to your stay being comfortable and convenient. Our housekeeping supervisor will be pleased that the thoughtful gesture with the soft toy was appreciated, and we're glad our restaurant staff could accommodate your special request for boiled fruit swiftly. It's also great to hear that our security team's attentiveness helped you effortlessly secure an auto rickshaw. Feedback like yours truly motivates us to continue providing exceptional service. We look forward to welcoming you and your family back for another memorable stay.