Venture16329614642
21 يونيو 2025
We stayed at Taj Kumarakom for 4 nights. The property is quiet, pristine, and full of old-world charm, with beautiful views of the canal right from our cottage. Waking up each morning and sitting out with our cup of tea, watching the canal with drizzling raindrops and chirping birds, was an absolute delight — calm and deeply restorative. This is a beautifully maintained heritage property, with a layout that feels very open and private. The resort is spread across ~15 acres, but with just around 28 rooms, it never feels crowded. Chef Sabin, ***** with Alan from the service team, took exceptional care of our dietary preferences. Each meal was custom-tailored with local Kerala flavours, full of warmth and creativity. They went out of their way to ensure we were well taken care of. Everything out of their kitchen was exceptional. The filter coffee served during evening tea was easily one of the best I’ve ever had. The entire team, led by Mr. Vinpogal, is incredibly warm, accessible, and genuinely attentive. Housekeeping was spotless, and the activity team was always ready with bikes and big smiles — we loved cycling around the resort. A big shoutout to how prompt and efficient the service was across every department. We casually asked for a fan at the sit-out — it was installed in under 2 minutes. Another time, we requested some honey and lemon — again, delivered in less than 2 minutes. That kind of service, with such consistency, easily beats even the high standards Taj is known for. Any feedback we shared was acknowledged and actioned immediately, which says a lot about the culture of the place. The location is perfect — backwater canals and the bird sanctuary are just a short walk away. Several local shikara boat rides are available just 2 minutes from the gate. Spa treatments were very nice as well. We will definitely plan to return — and next time, for longer. Food & Dining - 10/10 Rooms - 10/10 Views - 10/10 House Keeping - 10/10 Staff and Quality of Service - 10/10 Value for money - 10/10
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