مستخدم نزيل
6 يونيو 2025
Poor customer service , road towards hotel was terrible ,
Room was really dusty upon check in , we had to check in after 7pm so nothing much could be done.
Woke up at 6am to a great view of Mount Kinabalu but then had no water to shower from 7am - 9am ,
Had water after that which came in dirt color, I was given keys to another room , just to shower.
I immediately asked for check out , no refund given, nor was I asked why I am check out 1 days before.
Overall , I score the stay 4/10 , those who appreciate view , can stay , those who expects clean hotel rooms with view, sorry this place is not for you
ترجمة