Ramada Encore by Wyndham Kunming Guandu

Ramada Encore by Wyndham Kunming Guandu Reviews

Ramada Encore by Wyndham Kunming Guandu

1F, Building 4, Xindu Yuncheng, No. 51 Yongping Road, Guandu District, Kunming, Yunnan, ChinaView Hotel Details
Ramada Encore by Wyndham Kunming Guandu
Ramada Encore by Wyndham Kunming GuanduRamada Encore by Wyndham Kunming GuanduRamada Encore by Wyndham Kunming Guandu
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Guest Reviews of Ramada Encore by Wyndham Kunming Guandu

9.4/10
Outstanding
3709 review
Verified reviews
Location9.4
Amenities9.3
Service9.5
Cleanliness9.5
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All reviews(3709)
Positive reviews(3673)
Reviews with photos/video(1518)
Large rooms(784)
Easy to get around(782)
Close to train station(606)
Friendly front desk staff(398)
Delicious breakfast(173)
Perfect for kids(141)
Has rooms for families(92)
Loved the night views(34)
Negative reviews(36)
Skye KK
Superior Queen Room
Stayed in May 2025
Couple
7 review
7.5/10
Posted on Jun 25, 2025
The location is great as it is located near the Kunming Railway Station. The room is very spacious. The staff were also friendly. There's a 7-11 conveniently located just beside the hotel too. The down side for us was the soundproofing of the room as you could hear the noises from the corridor.
Response from Property: Dear guests: Thank you for staying at Ramada Encore Kunming Guandu, I am very sorry that the stay failed to meet your expectations, you can call the front desk at any time if you have any questions during your stay, the front desk is on call for you 24 hours a day, we will also start to rectify the sound insulation problems you mentioned, I hope you will give us a chance to correct our mistakes, and look forward to getting your affirmation in the near future, welcome to visit again~
Guest User
Premier Family Room
Stayed in May 2025
Family
3 review
10/10
Outstanding
Posted on Jun 19, 2025
I had a great stay at this hotel! The location is perfect close to everything I needed and 8 minutes walk to Kunming Train Station. The room was very clean and well-maintained, which made my stay comfortable. The staff were friendly and welcoming, always ready to help with a smile. Highly recommend for anyone looking for a convenient and pleasant place to stay!
Response from Property: Dear customer, we are delighted to receive your recognition of us! Spacious rooms, high-quality showers, charming views, carefully prepared and rich breakfasts, and a spotless environment are all our efforts. Looking forward to your next stay and continuing this wonderful experience!
CatherineTeh
Comfy Queen Room
Stayed in May 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Jun 17, 2025
As a Malaysian who travel frequently, I have very high expectations for hotel cleanliness and services. This is my second fabulous experience staying at Ramada Encore hotel (The first one was in Shanghai Pudong Airport). The hotel compound and rooms are free of any cigarette and funny smells. As soon as you walk in to the hotel, you’ll be welcomed by a pleasant fragrant smell. The towels, bed and pillows are almost comparable to international four/five-star hotel standard. The front desk lady was nice and friendly. I hope the Ramada Encore will keep up their standards on cleanliness and friendly service. The location is convenient, not too far to travel to many tourist spots. It is relatively quiet at late night.
Response from Property: Dear customer, we are delighted to receive your recognition of us! Spacious rooms, high-quality showers, charming views, carefully prepared and rich breakfasts, and a spotless environment are all our efforts. Looking forward to your next stay and continuing this wonderful experience!
Guest User
Comfy Queen Room
Stayed in May 2025
Couple
4 review
6.0/10
Posted on Jun 8, 2025
The check-in went far from smooth, staff was very inflexible (they wouldn't allow my girlfriend to check in using her passport, while this was fine in every other hotel in China). They also required a deposit for the non-smoking room which no other hotel so far has asked for. The elevator was very dirty and damaged (see picture) and made the hotel feel sketchy. The room however was perfect, spacious and clean. I booked this room because it was close to the train station and it was sufficient for that but I wouldn't stay here for the area besides that.
Response from Property: Dear guest, welcome to the Ramada encore by WYNDHAM Kunming Guandu. We regret to inform you that due to Chinese law, all guests must present relevant documents before checking in. Your girlfriend is a Chinese citizen and should bring her ID card for check-in, which is also valid. Please understand the inconvenience of having your girlfriend present her ID card. Yunnan is a border city and Kunming is the capital city of Yunnan, so the entry requirements may be stricter than other provinces. However, please be aware that we adhere to the requirements of the Ministry of Public Security (accommodation registration requirements) for legal and valid entry. Any citizen holding a Chinese ID card is not allowed to use other documents for entry (except for Hong Kong, Macao, and Taiwan); In response to the elevator issue you raised, the hotel has dedicated elevators 1 and 2. However, in order to provide convenience for guests, we have applied to the property management to open two additional elevators. Elevators 3 and 4 do not belong to Ramada and stop at each floor. They are also not within our cleaning area and apologize for any inconvenience caused.
travelbug123
Comfy Queen Room
Stayed in Apr 2025
Family
7 review
9.5/10
Amazing
Posted on Jun 2, 2025
Very helpful and lovely reception desk which made me feel welcomed immediately. As it was low season, they upgraded our rooms to a larger one. Thank you. Location wise, they are located within a cluster of other buildings and hotels. Unlike conventional hotel, they do not have their own driveway unfortunately and the main road in front of the hotel (Youping road) isn't ideal for dropping people off nor allowed cars to hang around. That means our car had to alight us about 5 mins away and we were left to fend for ourselves navigating the area in the rain. If you have large heavy luggages or elderly and children to manage, it is advisable to ring them up in advance for direction advise. As we were international guests, we had some issues locating the hotels in the cold rain. Oh well. On the upside, helpful staff, great rooms, well-equipped with everything that you need, simple buffet breakfast. They even helped packed our last day breakfast as we have to catch an early train at the Kunming train station which is about 5-10 mins walk away. The walk is manageable even with my elderly parents but I suggest you do a quick check of the route beforehand as it is a bit of maze in Kunming city. If it rains, it could be troublesome. Fortunately, the rain stopped on the morning we had to leave. Overall, I appreciate the professionalism of this hotel. Plenty of eateries and convenient shops in the area. Lots of flower biscuit shops too for any last minute souvenir purchases and there's also a 7-11 nearby.
Response from Property: Dear guest, hello and welcome to the Kunming guandu RAMADAencore by WYNDHAM. We are very happy that you have had a pleasant time at the hotel, but unfortunately, the external environment of the hotel has not been recognized by you. The hotel is located in the core business district of the railway station, surrounded by numerous properties. According to the municipal planning, due to the large traffic flow, the road in front of the hotel is set for single lane walking. We are helpless. However, if you need any help, please feel free to let us know and we will do our best to assist you. We look forward to your next stay having a perfect experience.
Guest User
Comfy Queen Room
Stayed in Apr 2025
Solo traveler
4 review
9.5/10
Amazing
Posted on May 25, 2025
I stay one night here and satisfied all the hotel provided and there are free laundry at 21 floor. The location was good, surrounded with food stalls, cvs, mall. Very convenient.
Response from Property: Dear customer, we would like to give you a rose hand as a token of our gratitude. If you are satisfied with us, but it makes some of our little stars dim, then we might still feel a bit disappointed when we see your comments, as we used to work with confidence. We look forward to seeing you again, and hope you are satisfied with us, to light up five lovely little stars for us. Wishing you a pleasant life.
Tanja Lustrek
Comfy Queen Room
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 23, 2025
The room was very spacious, the shower and the view were amazing. Overall very clean, a lot of options for breakfast.
Response from Property: Dear customer, we are delighted to receive your recognition of us! Spacious rooms, high-quality showers, charming views, carefully prepared and rich breakfasts, and a spotless environment are all our efforts. Looking forward to your next stay and continuing this wonderful experience!
Anonymous User
Comfy Queen Room
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 11, 2025
Good location and great hospitality by the reception! Friendly staff and clean hotel room, it's recommended!
Response from Property: Thank you very much for your positive feedback on our hotel. We will continue to work hard and provide first-class service to make your next stay more satisfactory.
Guest User
Comfy Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 11, 2025
The room is very spacious and clean, also comes at a reasonable price. The staffs are very helpful and friendly. The location is also very good located at a walkable distance from kunming railway station, but not far from shopping area.
Response from Property: Thank you very much for your positive feedback on our hotel. We will continue to work hard and provide first-class service to make your next stay more satisfactory.
Guest User
Comfy Queen Room
Stayed in Apr 2025
Traveling with friends
15 review
10/10
Outstanding
Posted on May 9, 2025
Great location, nice clean big room. The only thing that I think the hotel should improve is to have tissue paper in each room.
Response from Property: Sometimes happiness is just a feeling, as long as you feel it with your heart, it always lingers around us, and many things in our memory, because of the feeling of happiness, no matter how long it is, the state of mind remains the same. Enjoy life and share joy, thank you for your love for us, because of you, we are happy! Thank you for your support and companionship, and look forward to your next visit!
Guest User
Comfy Queen Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 3, 2025
Thank you, Ramada Encore Kunming, for the wonderful surprise room upgrade! The room was spotless, cozy, and thoughtfully designed, making my stay incredibly comfortable. The staff’s hospitality truly stood out—I felt well taken care of from check-in to check-out. Highly recommend this hotel for its great service and welcoming atmosphere. Can’t wait to stay here again on my next trip to Kunming!
Response from Property: Dear guest: Hello! Thank you for staying at the hotel and sharing. We are glad that the hotel has received your recognition. From facilities to services, we are truly happy that you are satisfied! I hope you will have an unforgettable memory at the Huada Anke Hotel! Through your recognition of us, you can feel the sense of happiness that this journey has brought you. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and strive for progress. We look forward to serving you next time
Anonymous User
Comfy Queen Room
Stayed in Apr 2025
Couple
5 review
10/10
Outstanding
Posted on May 8, 2025
walking distance to kunming railway station. staff are polite and helpful. room is spacious and clean.
Response from Property: Sometimes happiness is just a feeling, as long as you feel it with your heart, it always lingers around us, and many things in our memory, because of the feeling of happiness, no matter how long it is, the state of mind remains the same. Enjoy life and share joy, thank you for your love for us, because of you, we are happy! Thank you for your support and companionship, and look forward to your next visit!
PeaceBeUponUs
Superior Queen Room
Stayed in Apr 2025
Family
77 review
6.0/10
Posted on May 4, 2025
We chose this hotel for its convenient location near Kunming Station. The road leading to the hotel is quiet and a bit dimly lit at night. We were pleasantly upgraded to a larger room with great city views, which we truly appreciated. There isn’t much to explore nearby, so it may feel a little boring. The reception guy hardly understood our needs, though it was being communicated through Google Translate.
Response from Property: Dear guest, hello. We are very sorry that our stay did not meet your expectations. We have tried our best to serve every guest, and in order to provide better sleep, the hotel room lighting was designed with warm colors. There may be some areas that the hotel cannot meet, but we will strive to do better. We provide attentive service to ensure that every guest who comes to the hotel can feel the warmth of home. We look forward to your next visit!
LIM Rachel
Comfy Queen Room
Stayed in Apr 2025
Couple
8 review
9.0/10
Great
Posted on May 4, 2025
Room is very huge, spacious & clean! Very near the railway station, just 10mins walk away. Booked this room for a night before transit to Dali. Overall good experience!
Response from Property: Dear customer, we would like to give you a hand of roses as a token of appreciation. If you're happy with us, but it's overshadowing some of our little stars, we who used to work confidently may still be a little disappointed when we see your comments. We look forward to seeing you, you are happy with us, staying again and lighting up five lovely little stars for us. Have a great day.
Guest User
Comfy Queen Room
Stayed in Mar 2025
Family
5 review
9.5/10
Amazing
Posted on Apr 26, 2025
All the staff are very helpful. They are able to attend to my concerns. The technician also helped to solve the projector wifi issue. Mattress and pillow are comfortable. Room is clean.
Response from Property: Thank you very much for your five point review! From the moment you step into the hotel, you are our family, and we hope to take care of you like a family with our own thoughtfulness. The Kunming Guandu Huada Anke Hotel is your warm home in Kunming. Go home often and take a look! Looking forward to your next visit!