مستخدم نزيل
19 مايو 2025
We had a disappointing experience at Ivanhoe Village Caravan Resort — the cabin we were allocated was not up to the standard advertised. The floors were dirty, the air conditioner was extremely noisy, and overall cleanliness was below what you’d expect from something labelled “deluxe.” We weren’t able to stay the night and had to find alternative accommodation at short notice. That said, management responded to our concerns and issued a full refund without further argument, which we appreciated. While the stay itself was far from ideal, their willingness to resolve the issue professionally is noted.
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