VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group

VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group Reviews

VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group

44-1 Higashikujo Kamitonodacho, Minami Ward, Kyoto City, Kyoto Prefecture, 601-8002, JapanView Hotel Details
VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group
VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West GroupVIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West GroupVIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group
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Guest Reviews of VIA INN PRIME KYOTOEKI HACHIJOGUCHI JR-West Group

9.3/10
Great
1856 review
Verified reviews
Location9.5
Amenities9.1
Service9.2
Cleanliness9.4
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All reviews(1856)
Positive reviews(1824)
Reviews with photos/video(523)
Easy to get around(278)
Delicious breakfast(209)
Convenient for shopping(199)
Near shopping area(177)
Luggage delivery service(40)
Large bathroom(19)
Delicious buffet(16)
Negative reviews(32)
Anonymous User
Double Room
Stayed in Apr 2025
Couples
12 review
10.0/10
Outstanding
Posted on May 16, 2025
Fantastic stay at VIA INN PRIME KYOTOEKI HACHIJOGUCHI! The location couldn’t be better—just a short walk from Kyoto Station, which made getting around super easy. One major plus was the 7-Eleven directly connected to the hotel, which was so convenient for grabbing snacks, drinks, or even a quick breakfast. The room was clean and well-equipped, and the staff were polite and efficient. A perfect base for exploring Kyoto!
Response from Property: Thank you very much for using our hotel hotel. I hope that you will return to Japan. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
Jayshi1211
Double Room
Stayed in Feb 2025
Business travelers
8 review
10.0/10
Outstanding
Posted on Mar 19, 2025
Good for live experience and very close to Kyoto station (2 mins by walk) and the hotel is clear and convenient! Will visit this hotel very soon when next time come back to Kyoto.
Response from Property: Dear Jayshi1211, Thank you very much for staying with us the other day. I am very happy to read that your stay was a comfortable one. I am also very grateful to receive such a positive evaluation of our staff's service. We will continue to pay close attention to cleanliness so that you can continue to enjoy an extraordinary world. We are very happy that you were satisfied with the facilities in the hotel. We will continue to strive to improve our services in order to create facilities that will satisfy our customers even more. We are very happy that you enjoyed your stay. We hope that you will use our hotel again if you have the opportunity. Manager, Via Inn Prime Kyoto Station Hachijoguchi
trex_
Twin Room
Stayed in Feb 2025
Family
2 review
10.0/10
Outstanding
Posted on Mar 23, 2025
Very near to Kyoto Station hardly 100meter. Hotel integrated with a 7 eleven. From hotel entrance. Make two right turn to Kyoto Station. And make one left turn follow by a right turn for Don Quijote( Don don donki) Super convenient. And there's also a AEON mall 150meter away
Response from Property: trex_ 様 Thank you very much for staying at our hotel. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue working to become a hotel that will be selected by many people in the future. We sincerely look forward to your visit.HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
CT_11
Single Room
Stayed in Feb 2025
Travel with friends
17 review
10.0/10
Outstanding
Posted on Mar 15, 2025
Food is simple but good. Transportation convenient with vood location
Response from Property: Thank you very much for using our hotel. Thank you for evaluating us a lot. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit. HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
Anita
Double Room
Stayed in Dec 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Jan 25, 2025
I had a great experience staying at this hotel! The surrounding streets were very clean and well-maintained, creating a pleasant environment. There’s a convenience store right downstairs, which made it super convenient to grab anything I needed. I highly recommend this hotel for its excellent location and overall convenience!
Response from Property: Thank you very much for using our hotel hotel. I hope that you will return to Japan. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use. HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
kennykit
Single Room
Stayed in Nov 2024
Solo travelers
18 review
7.5/10
Posted on Jan 7, 2025
Stayed at an average hotel with minimal service. The room was generally clean, meeting basic expectations. The staff was polite but not particularly attentive or proactive. Limited amenities and services make it suitable for short stays or budget travelers seeking simplicity. Don’t expect anything beyond the essentials.
Response from Property: Thank you for staying with us and thank you for your review. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again. VIAINN PRIME KYOTOEKI HACHIJOGUCHI
Guest User
Double Room
Stayed in Nov 2024
Couples
6 review
10.0/10
Outstanding
Posted on Jan 6, 2025
Good location and modern. 7-11 store is linked to the hotel lobby and there is security as hotel guests have to tap the room card to exit 7-11 to enter the lobby. Easy check-in as there are many staff at the check-in counters. Checking-out is a breeze as guests are able to do it by yourself at the machines. Will definitely return when in Kyoto :)
Response from Property: Thank you for staying with us and thank you for your review.We are happy to hear that you were happy to stay with us.We are very happy to receive such a high evaluation. Our hotel staff will be very encouraging. We will continue to strive to meet the expectations of our guests. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.VIAINN PRIME KYOTOEKI HACHIJOGUCHI
Elle2024
Superior Twin Room
Stayed in Nov 2024
Couples
12 review
8.5/10
Very Good
Posted on Dec 8, 2024
Great location, just 5 minutes from Kyoto Station. However, the service is just average and the Wifi connection is a bit unstable (and you have to connect through the in-room TV). Check-out time is at 10am, earlier than most hotels in Japan.
Response from Property: Thank you for staying with us and thank you for your review.We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.VIAINN PRIME KYOTOEKI HACHIJOGUCHI
Guest User
Superior Twin Room
Stayed in Apr 2025
Travel with friends
4 review
10.0/10
Outstanding
Posted on May 7, 2025
Hotel is very efficient in its check-in & check-out process. No fuss but very fast & prompt! We like the fact that 7-11 store was within the hotel building itself bringing much conveniences if a quick bite is needed. Overall I enjoy this clean & neat hotel. Will stay there again if I do visit Kyoto in the near future.
Response from Property: Thank you for choosing VIA INN PRIME KYOTOEKI HACHIJOGUCHI.You can use the convenience store directly from the ground floor of our hotel.Please feel free to use them.We look forward to serving you again when you visit Kyoto.VIA INN PRIME KYOTOEKI HACHIJOGUCHIMANAGER
Nutpb
Double Room
Stayed in Oct 2024
Couples
6 review
9.0/10
Great
Posted on Jan 10, 2025
This hotel is great location near jr kyoto station and has 7-11 in hotel.
Response from Property: Thank you for staying at Via Inn Prime Kyoto Station Hachijoguchi.Thank you for your kind words.We look forward to seeing you again.Front Desk
Maria Esther
Twin Room
Stayed in Mar 2025
Family
7 review
8.0/10
Very Good
Posted on Apr 25, 2025
In this hotel you have to do everything by yourself there is the check in/out in computer stations you need to pick up the iron, or an extra pillow your tea or coffee at the lobby. The lobby is always crowded becauseso close to the station which makes it so convinient. The rooms are super small. The only reason why this hotel is worth it is the proximity to the station and direct access to a 7/11
Response from Property: Thank you very much for staying at our hotel the other day. Based on the opinion received this time, we will reform and continue to aim for better service improvement. If you use the hotel again, we are glad. HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
Lee
Deluxe Double Room
Stayed in Mar 2025
Family
11 review
10.0/10
Outstanding
Posted on Apr 30, 2025
Location is good , few mins walk from Kyoto station.. booked the deluxe room and the room is spacious for Japan standard ..
Response from Property: Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER
KEI___
Single Room
Stayed in Mar 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on Apr 22, 2025
Recommend! Near by train station, room very clean and bed soft and comfortable. Beside of the hotel have a convenient shop.
Response from Property: Thank you for staying with us and thank you for your review.We are happy to hear that you were happy to stay with us.Close to Kyoto Station. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.VIAINN PRIME KYOTOEKI HACHIJOGUCHI
Guest User
Double Room
Stayed in Mar 2025
Couples
8 review
10.0/10
Outstanding
Posted on Apr 21, 2025
Convenience place near to Kyoto station, easy check in and out, clean hotel, provide many freebies you can take from lobby, free luggage locker service
Response from Property: Thank you for staying with us and thank you for your review.We are happy to hear that you were happy to stay with us.Close to Kyoto Station. We hope that you will stay at our hotel the next time you come to Kyoto. We look forward to seeing you again.VIAINN PRIME KYOTOEKI HACHIJOGUCHI
Anshera
Superior Twin Room
Stayed in Mar 2025
Family
13 review
9.5/10
Amazing
Posted on Apr 5, 2025
Good location just cross the street from the Kyoto station. 7-eleven is accessible from the hotel entrance. Very convenient, especially on a rainy or a chilly day. Deluxe room and Superior rooms are spacious with a roomy and a decent bathroom. The bathroom of the double room is much smaller and less decent.
Response from Property: Thank you very much for using our hotel hotel. Also, thank you again for giving us your thoughts at that time. We saw how comfortable you stayed and we feel very happy. I appreciate that you have appreciated our employees. We will continue to make efforts to encourage your satisfaction with customer's . I and all staff are looking forward to meeting you again . HOTEL VIAINN PRIME KYOTO-EKI HACHIJOGUCHI MANAGER