Finca Marisa

Tres bon sejour, merci a la personne de la reception qui parle francais et qui nous a super bien renseigné sur les activite, les lieux a visité, parfait

I am not sure what to say about Finca Marisa, as we had such a mixed experience. Some aspects were excellent, others were awful. For the price we paid and from the slick glam website, we expected luxury. We did not get it. We were very disappointed and felt overcharged compared to the cheaper place we had stayed in a few days earlier, which was much better. If we hadn’t paid in advance, we would have left Finca Marisa the same day we arrived. Positives - The food at breakfast was varied and simply fantastic - The double bed was huge and very comfortable - Some outside areas looked beautiful - tasteful decor - the reception lady who also cooked and served breakfast and dealt with the workmen was very sweet, apologetic, and clearly overworked. I suspect the owner delegates everything to this lady and it’s simply too much for one person. Negatives - The bathroom stank of sewage on arrival and this continued throughout our stay. Yuk. I assume a drains issue. - We booked for 3 people but they had forgotten to prepare the single bed. At checkin (2pm) they said they would come back with the bedding. We did not get this until after 9pm despite asking many times. That meant my child couldn’t go to bed until late. Reception was unattended in the afternoon and the out of hours numbers were no help. The reception whatsapp kept saying ‘in ten minutes’ or ‘in an hour, I’m in Arrecife.’ But it was hours more. Lanzarote is a tiny island. There is nowhere you can’t get to in an hour, so why did it take 7 hrs for us to get our full set of sheets? Is there really no full time caretaker on site, in a venue with this many rooms, at this price point? I am glad we did not have a real emergency there. - there were noisy building works both on site and off. We often felt that we were ‘in the way’ of the renovation staff and I didn’t like having workmen around me as I sat by the pool. There are also noisy works in other buildings nearby, so even when the Finca Marisa works finish, it seems unlikely to be a quiet area. - local restaurants were much lower standard than those we found in Rubicon Marina and Puerto Calero. We didn’t like the local area at all. Better volcano walks are in Tinajo and Timanfaya; better hotel and restaurant service is anywhere else. - not much to do locally. If you go to Famara read the reviews on here first. - Virtually no English spoken, despite the website claims that the owner is multilingual. I would not have booked if I knew this was a “by the Spanish for the Spanish” location. - toilet bin pedal is broken and urgently needs replacing: the used toilet tissue has to go in it and I don’t appreciate hand-opening such a bin and having my hands this close to other people’s dirty toilet tissue. You could buy a new toilet bin for 1% yes 1% of what you charged me… - kitchen tiny with only two hobs. They left us olive oil but only about 5mm of it. - there was sand in the single bed. Even after they had put fresh sheets on it. Very s

Fuimos porque las personas con las que iba ya habían estado el año anterior y les había gustado bastante, pero este año fue una decepción, el agua caliente no llegaba, nunca llegó a calentar, cuatro días con agua tibia, después de dejar correr litros y litros de agua, llegaba a ponerse tibia, la bañera de hidromasaje no funcionaba, lo dijimos en recepción el día anterior a nuestra llegada, pero no le pusieron remedio, la habitación mucho calor, no hay aire acondicionado, cosa de la que no me percaté antes de reservar, el desayuno regular, me reservo la opinión de la forma en la que se conservan los alimentos durante la hora que están expuestos, el gimnasio lo habían quitado pero tampoco nos avisaron, la piscina le faltaba bastante altura de agua y se veía sucia, son detalles que con el precio que tienen deberían de cuidarlos, el personal muy amable y atento, pero no vuelvo a repetir.

Muy bien con las cosas mínimas de cualquier sitio pero en general muy bien, muy tranquilo el sitio, cerca de todo con coche, parking privado, desayuno muy bueno, personal muy amable y en general todo muy bien, instalaciones con todo lo necesario......

Nos tocó la habitación cueva y es muy espaciosa, la cama muy grande y tiene un buen armario, aunque el baño es algo "complicado", deberían de renovar al menos la ducha, que tiene escalones donde se pueden originar resbalones o caídas. Desayuno muy variado y personal encantador, Anne-Sophie nos hizo unas recomendaciones de la zona excelentes.

Soggiorno semplicemente perfetto. Accoglienza al check in con tutte le info per la visita dell'isola, appartamento molto spazioso con vista super panoramica e per finire...la colazione più buona mai vista prima d'ora. Monica la cucinava per noi espressa ogni mattina ed era tutto buonissimo. La cornice perfetta per una vacanza ideale