Four Seasons Resort Tamarindo, Mexico

The Four Seasons Tamarindo has so much going for it. It is in a very remote, quiet and beautiful setting on the ocean. The suites are spectacular, luxurious and spacious. The staff is outstanding and genuinely friendly and competent. They go out of their way to make you feel welcome. Overall, the service level was superb with a few glitches. This is a very vertical resort with multiple levels. Fortunately, there are elevators if you are not comfortable with the endless number of steps. The pools are large, and all have a great view of the ocean. The food is excellent, and the wait staff are very attentive and warm. The breakfast pastries at Coyul are the best I have even tasted. The food and setting at Sal are top notch. We did not try Nacho as it was a very small space with almost no indoor seating. Our ocean panoramic view suite had a spectacular view of the ocean. The suites are all designed to give you a great deal of privacy. Housekeeping was great. A washer and dryer are conveniently located in each set of suites which was a great feature. The water pressure in the shower could have been stronger and the water was not quite hot or cold enough. Unfortunately, we did experience multiple times when the A/C (which is critical in the intense heat and humidity) stopped working. The staff did bring us portable fans and the issues were addressed. When the A/C is working properly, it is very strong and effective. The management is aware of the infrastructure problems, and hopefully, they will be addressed. Fortunately, we were very fairly compensated for the AC issues, and we appreciated this gesture. When issues arise at a Four Seasons, our experience is they are always handled very professionally and fairly, which is why we are loyal customers. Our private pool was enormous. Unfortunately, it is not temperature controlled, and it did become quite warm. We found this to be the case in the resort pools as well. They were not necessarily refreshing, which could be an issue for some. If you like warm pools, this is the place for you! The water is a bit rough, but we walked the beach several times. The water is beautiful, and the setting is gorgeous. We did not go to the second, calmer beach. Our week at this resort was mostly satisfying. There are a infrastructure issues, but once they are resolved, this will be a superb resort as all the essentials are in place already. We will return.

Excelente servicio del personal, muy atentos

Can't wait to go back We've stayed at at over 20 Four Seasons around the world and this resort exceeded expectations even with such a high bar set by other FS locations especially nearby at Punta Mita. The food was by far the highlight, representing that Mexico City authenticity. The entire resort was architecturially exquisite and had plenty to do for my family of 4. It would have been nice to have some of the activities and beach bar on the main beach but that is a nit picky suggestion.