Konk Hostel

We had a great stay at Konk hostel. Check-in was easy with the online app. We are a group of 3 in a private double and a bed in a shared dorm- because it was out of season we pretty much had the hostel to ourselves. The rooms were clean and the beds very comfortable! The shared dorms had little curtains on the beds to give privacy. The shower was lovely and hot as well. We used the free washing machine and dryer in the common areas which was really handy after a day of scuba diving. There is a vending machine in the common area with drinks, snacks and the coffee pods for the coffee machine (you need cash for this). We saw a member of staff briefly but we didn’t need them and they were great at communicating through wassap. If you’re in a shared room you’ll get a notification to say when someone is going to be joining the room with you which is handy to know. The location is fine, we chose it as it’s 10 minute walk to the dive school. As we were out of season we had to travel down to Cape Palos to find open restaurants, we used the bird scooters (there is a scooter station 5 minutes walk left from the hostel) There is free street parking close to the hostel. I would recommend this hostel and will be happy to stay again. I have a few comments just for improvement below for the management: 1. Frosted glass doors on bathrooms! These give little privacy or block any sound, I don’t think these are suitable for shared dorms. 2. A mirror outside the bathroom would be great for hair appliances and make-up etc. 3. The bed was very comfortable! But the duvet without a cover was sharp on the seam and scratched.

Hace cosa de un mes (11 de julio) reservé una noche (20-21 de agosto) en este alojamiento mediante booking, momento en el cual organicé una escapada de varios días con una amiga. A fecha de 12 de agosto (a 8 días de la reserva) me informan, a través de un WhatsApp desde el propio hostel y a través de un correo electrónico de Booking, que mi reserva se cancelará, puesto que ha sido un error de Booking que me dejará reservar como si hubiera disponibilidad cuando no la había. Me informan y listo, ni me intentan dar una solución, ni una alternativa. Ahora ¿dónde se supone que que debo dormir esa noche? ¿Tirada en la playa? Tengo el plan organizado con otras reservas anteriores y posteriores que no puedo cancelar con tan poco tiempo de antelación y no encuentro otro alojamienta en la zona de este y con un precio asequible a mis posibilidades. Entiendo que errores pueden existir, pero ¿debo ser yo la única damnificada del error de un tercero? Parece que así será, debido a una nefasta gestión y a una incapacidad de asumir errores, porque todos cometemos equivocaciones, pero debemos responsabilizarnos y tratar de solventar. Cualquiera se fia de estar gente...lo peor de todo es que ni una llamada. Simplemente me envían un correo estándar de Booking y un WhatsApp, cero personal, cero interés, cero don de gentes, ni aptitudes para el trato personal. Debe ser un alojamiento dirigido por personas de la generación mute. Totalmente decepcionante.