Best Western Plus la Mesa San Diego

Great service from the front desk.  Additionally, we forgot some items and they were able to collect them and hold them for us so that we didn’t have to replace them overall 10 out of 10 loved our stay there.

We had room 310. AC was very noisy and badly needed. Opened window, but freeway noise was too much. The bathroom tiles had not been grouted, so the grooves were full of dirt. The room was hot at night, becaise we could not sleep with the noisy AC. The hotel is overpriced for the offering. Staff was nice and the hotel was clean, however.

Overall good. The customer service was great, check in was fast, room was clean but the AC made a lot of noise like if it needed maintenance or something, the bathroom was clean but a little dirty like dusty. overall very clean and nice staff. Complimentary breakfast was good as well.

Hotel location very convenient Near everything. And very clean. Front desk personal fabulous . Our housekeeper Carmen very nice kept us supplied with everything. Breakfast buffet delicious hot and could very organized and clean. Definitely will stay there again ☺️

This is a pretty good option for an expensive area. The staff is friendly and the breakfast buffet is actually the best I've seen in a very long time (and I do LOTS of hotel travel), with some Gluten Free options. The property is a little dated but clean. Rooms in the 101-105 range (201 on 2d floor, etc) will be next to a very noisy freeway. A/C unit is wall mounted and loud. Bed is comfortable. We did get a strong sewer smell from the shower drain, and had to air the room out upon our return--not pleasant. Our room 305 was handicapped access and the pitch of the tile was wrong, which led to the bathroom floor flooding each time we showered, so ask for extra towels to build a dam. VERY friendly breakfast staff in the AM, with a menu that changes each day--all food was good quality, and the serving/dining area was very clean. Some covered parking is available, which was nice to keep the car from getting too hot. Overall this was a decent value for a highly-inflated hotel market, but it's not luxurious.

First, the positive… the staff was very friendly and professional. We were warmly greeted every morning by housekeeping and other staff. Now the negative… the facility is old and shows its age. The door to our room always stuck. I had to hit it with my shoulder to open it. If my wife was alone, she couldn’t open the door by herself. The paint in the hallway and room were different shades of white or primer. It looked as if they were patched to repaint and then changed their minds and rehung the pictures on the walls. The wallpaper in the bathroom was peeling. The room temperature was either arctic cold or desert hot. We couldn’t adjust it to a comfortable temperature. These things that I’m pointing out might seem petty, but I was expecting something a little nicer. If appearances aren’t important to you, then it’s a great place to stay.