مستخدم نزيل
9 يوليو 2025
I contacted the staff on WhatsApp. Her English was rude, like a teenager. I am not her friend, I am her guest. We had many horrible flight incidents with flight cancellations, delays and missed connecting flights, forcing us to cancel our hotel. I submitted the flight announcements as evidence and discussed the situation with the staff. The response was terrible without decent manners.
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