Suites del Carmen

Marie and Maron were very approachable and helpful.

We had stayed here after a hurricane in 2022 and expected things to have improved. The rooms are nice and clean and the pool area is also nice. The rest of the property looks like a junkyard. There was more junk thia time around. We chose this hotel again because last time it was very quiet. On Friday a bus rolled up and 30 people got out and checked in. They unloaded a huge speaker and at that point we knew we might be in for a night. They played music until 10pm at levels that drowned out the TV in the room. We finally had to go down and ask them to turn it down despite there being a security guard onsite that should have taken care of it. After that a bunch of kids jumped in the pool which should have been closed. At 11pm the security guard finally closed the pool. Dont select this location if you expect a quiet experience.

La atención del personal fue excelente y muy atenta

Muy cómodo y de fácil acceso, playa cerca, solo faltaría un poco de jabón para trastes

La atencion muy buena,solo que en la descripción de la habitación para cuatro personas, dice que es una cama kingsize y una matrimonial, pero no, es una matrimonial y un sofacama, deberian de cambiar la descripción para que no se engañen...

Todo bien, acudí buscando relajarme, y si lo conseguí, muy accesibles me dieron la habitación antes de la hora indicada, en generar las instalaciones muy agradables lo único que podrían mejorar es que tuvieran la alberca mas limpia.