Aspen Grand Hotel LaPorte

Rooms smell like cigarettes Room stunk of cigarette and when I shared with the front desk agent she just said oh. Mattress horrible support.

Staff was friendly but I had to ask for missing towels, hair dryer and TV to be fixed. Staff seemed overwhelmed and understaffed.

BLACK mold HORRIBLE stay! We not only had BLACK mold but bed bugs, broken beds, doors, faucets, & fire sprinklers. Plus there was a CAMERA looking straight at the beds! Tried to talk to the staff but they did not care and refused to refund us. Just a horrible experience! These photos don’t do justice with how bad it really was!

This is a terrible hotel. I rented for 3 nights, then I added an extra night because the weather got better and wanted to enjoy the beach. Well, when I came back from the beach my door was completely open with all my belongings and electronics inside. I called the front desk, and they didn't apologize, her answer was I will check with the cleaning staff tomorrow. I left the next morning. Also, the safe wasn't working, the pool cannot be used as it was dirty like it hasn't been clean in months, all sinks on the room were clogged. All the clocks in the whole hotel, none of them worked. And by the way is no fitness room, all it is is a small, tiny room, with all bunch of equipment, that are crunch, look like a storage for them. Is definitely other hotels on the area a lot better, as I drove around, I knew I was on the wrong one. don't waste your money, I drove all the way from the west coast thinking I was going to have a great time off, all I did was enjoy the beach the rest was a mess.

Horrible Service.... Rarely dont i post bad reviews it is what it is and move on but this was unacceptable lets start with no hot water lukewarm at best, remote to the tv certain buttons worked other didn't, when asked for a new one was told there was nothing they could do. Absolutely no housekeeping to speak of. We asked for more bed sheets for the pull out bed front desk reponsed they don't do that...After our first night, went to the boardwalk and other attractions only to come back with nothing done. No fresh bedding, no clean towels nothing went to the front desk their response was housekeeping marked it was done, aftet a few minutes of requesting at least new towels they gave me a few, we also had to request toilet paper as there wasn't a full roll to begin with. The breakfast was just as bad. Pool was dirty on a good note the kids did like the little gym. Will not go back here again

Great stay!